Program Manager

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Program Manager

Full-time Regular Ramsey, Ramsey, MN, US

13 days ago Requisition ID: 1204

Salary Range: $85,000.00 To $95,000.00 Annually

This role bridges production control, scheduling, new product introduction, and program management — ensuring customer needs are met through effective coordination of planning, manufacturing, quality, and supply chain teams.

The Production Program Manager owns program performance across quality, on-time delivery, cost, and responsiveness, while continuously improving production efficiency, launch readiness, and communication across the business.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Lead daily and weekly coordination between production, planning, supply chain, and quality to ensure customer schedules are met and risks are proactively managed.
• Monitor and manage program performance against key metrics including on-time delivery, schedule adherence, WIP flow, and quality results.
• Serve as the primary operational point of contact for assigned customer programs — translating customer demand and forecasts into executable production plans.
• Lead and coordinate New Product Introduction (NPI) projects from prototype through production release, ensuring readiness across materials, process documentation, tooling, and quality validation.
• Develop and manage NPI project schedules, milestones, and deliverables, facilitating cross-functional alignment to meet launch dates and ramp-up objectives.
• Partner with engineering and manufacturing to ensure smooth handoff from development to production and timely resolution of design or manufacturability issues.
• Drive proactive communication on delivery risk, recovery plans, and production status to both internal teams and customers.
• Work closely with planners and site leadership to balance capacity, prioritize builds, and resolve material or process constraints.
• Coordinate and lead program and production reviews to ensure alignment on schedule, quality, and improvement actions.
• Identify and implement opportunities for process improvement, lead time reduction, and throughput optimization within assigned programs.
• Maintain and communicate clear program metrics, dashboards, and status updates to internal and external stakeholders.
• Provide leadership, mentoring, and guidance across production and customer teams to build a culture of accountability and operational excellence.

QUALIFICATIONS

EDUCATION/CERTIFICATION: Bachelor’s degree in operations management, business, engineering, or related field — or equivalent combination of education and experience.

REQUIRED KNOWLEDGE

• Strong understanding of manufacturing operations, production planning, and scheduling systems (ERP/MRP).
• Familiarity with precision machining, assembly, or other contract manufacturing processes.
• Knowledge of new product introduction (NPI) and product lifecycle management (PLM) processes, including prototype builds, process qualification, and transition to production.
• Proven ability to drive results through cross-functional coordination and disciplined program execution.

EXPERIENCE REQUIRED

• 3–5 years of experience in manufacturing program management, production control, or operations leadership within a contract manufacturing or industrial environment.
• Demonstrated success managing NPI or engineering change projects, improving delivery performance, and enhancing customer satisfaction.
• Experience leading teams through production ramp-up, tooling readiness, and process validation phases.

SKILLS ABILITIES: Ability to communicate effectively, both verbally and in writing, with a wide variety of customers, prospects, Company personnel, independent representatives, and others at all levels.

OTHER REQUIREMENTS

PHYSICAL STRENGTH: Mobility within the work facility. Communicating with others both verbally and written.

LANGUAGE ABILITY: Professional communication, both written and verbal, in English.