Customer Service Agent

Join the GEICO Denton Local Office sales team as a Customer Service Representative. You will provide customer service support, handle policy changes, and schedule appointments. Responsibilities Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Schedule appointments for sales staff to meet prospective customers. Respond to all inquiries, cancellation requests, and sales requests within specified timeframe. Assist with outbound calls. Perform additional administrative tasks. Other duties as assigned. Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-through and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Excellent Communication/interpersonal skills. What We Provide Long-term opportunity to grow with an established company. Mentorship from an experienced agent with an interest in your success (promotion opportunities). We may pay you to train for your state insurance license and pay for your state licensing exam. Full time or part time with PTO – we accommodate schedules for school, college & family life. Team atmosphere in a professional office setting with supportive colleagues. Hourly base salary with unlimited commission opportunities after training and licensure. Well above minimum-wage base based on experience. #J-18808-Ljbffr