Client Retention Specialist

$100k

D&M Auto Leasing

D&M Leasing is growing and currently seeking a Client Retention Specialist/Business Development Center- BDC Representative to join our team.

Benefits:

-Medical, Dental, Vision, 401k matching

-Highly Rated Dealership- Receiving dealer rater awards, 800 reputation awards, and best places to work awards

-Opportunity for Career Growth

-Ongoing training and development provided.

Qualifications:

-2 years of transferrable experience required

-Dealership experience preferred but not required

-Heavy call volume experience of outbound and inbound

-Essential multitasking and stress management skills

-A high sense of urgency and a commitment to making sound decisions

-Effective time management to meet and exceed company metrics and goals

-Self-motivated and independent, not discouraged by receiving no's on the phone

Responsibilities:

-Skillfully handle heavy incoming phone and online inquiries

-High outbound phone work expectations for prospective clients

-Record customer information and feedback in our specialized software system

-Coordinate appointments and follow up with customers who missed appointments

-Maintain an in-depth understanding of our product offerings

-Always uphold strict confidentiality

-Demonstrate professionalism and respect in all interactions, whether on the phone or online

Key Details:

Work Schedule: Monday to Friday, 8:00 am to 5:00 pm at our Dallas office

Total comp potential of $100k + Competitive base of $54k with uncapped commission earnings

#LI-Onsite

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Client Retention Specialist in Dallas, TX vacancy

Retention and Customer Service Representative
$18 per hour
What The Role Is: In this Remote Customer Service/Sales Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. You will play a key role in the growth of our organization by serving as an...
Suggested
Hourly pay
Full time
Temporary work
Work at office
Remote work
Work from home
ADT
Irving, TX
13 hours ago
Customer Support / Retention Specialist
$20 - $26 per hour
...accommodation or an alternative application process. Customer Support / Retention Specialist 2 days ago Requisition ID: 1297 Salary Range: $20.00 To $26.... ...to delivering innovative solutions tailored to our clients' evolving needs. With strategic partnerships, cutting‑edge...
Suggested
Hourly pay
Work at office
Remote work
Paynada
Dallas, TX
13 hours ago
Customer Success & Retention Specialist
$60k
...Customer Success & Retention Specialist At Dynamic EcoHome, we're redefining home energy efficiency through solar, battery storage, and smart home upgrades that empower homeowners to live sustainably and comfortably. Our mission goes beyond installation. It's about...
Suggested
Dynamic EcoHome
Richardson, TX
1 day ago
Customer Success & Retention Specialist (Solar Energy)
$70k
...Rippling is seeking a Customer Success & Retention Specialist in Richardson, Texas. This role is pivotal in ensuring customer satisfaction and fostering long-term relationships. The ideal candidate should have over 2 years of experience in customer success and strong...
Suggested
Base plus commission
Rippling
Richardson, TX
2 days ago
Client Outreach Retention Consultant
$64k - $87.2k
...Client Outreach Retention Consultant The Client Outreach Retention Consultant works with clients who have indicated intent to transfer funds from the organization for purposes other than income. Under general supervision, this job works in partnership with the organization...
Suggested
Hourly pay
Work experience placement
Teachers Insurance and Annuity Association of America
Dallas, TX
4 days ago
Client Outreach Retention Consultant
**Client Outreach Retention Consultant** The Client Outreach Retention Consultant works with clients who have indicated intent to transfer funds from the organization for purposes other than income. Under general supervision, this job works in partnership with the organization...
Hourly pay
Work experience placement
Work at office
Nuveen
Dallas, TX
2 days ago
Eastern Region - Weekend Team - Inbound Retention Specialist - Sales - US - Remote
$50k
...Inbound Sales Retention Specialist Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a... ...and educating our current Yelp advertisers You will show clients the value of Yelp by highlighting their investment returns through...
Remote job
Permanent employment
Full time
Local area
Work from home
Flexible hours
Shift work
Weekend work
Weekday work
Yelp, Inc.
Dallas, TX
1 day ago
Remote Retention Specialist
A community-focused organization is seeking a Customer Support & Retention Advisor to manage customer interactions regarding appointment scheduling and account inquiries. This fully remote position requires experience in customer service and exceptional multitasking abilities...
Remote work
Smart Start
Mesquite, TX
13 hours ago
Client Operations Specialist
...competitive matching, and ongoing professional development. As the Client Operations Specialist, you will own client delivery operations and growth... ...data into actionable strategies that improve client retention and margin health. Core Responsibilities Create client-ready...
Work at office
Local area
Remote work
TruePoint Communications
Addison, TX
13 hours ago
Client Relationship Specialist
...Client Relationship Specialist Candidate Authenticity Statement We recognize that AI tools are increasingly used in professional settings. However... ...on products and services, and supporting strategies for retention and growth. Please note Required working hours for the Client...
Work at office
Remote work
AE Perkins
Dallas, TX
5 days ago
Client Retention Representative (B2B Sales) - Richardson, TX
$55k - $90k
...relationships that can continue generating income through future renewals. Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Richardson team, serving businesses throughout the Greater Richardson area. In this role, you’...
Weekly pay
Full time
Work at office
Local area
Universal Energy Solutions
Richardson, TX
7 days ago
Client Care Specialist 2
...A Client Care Specialist 2 contributes to AHF by presenting a friendly, helpful face to members seeking HIV testing and prevention services,... ...embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile...
AIDS Healthcare Foundation
Dallas, TX
4 days ago
Client Service Representative
$19 per hour
...Solutions Msi Credit Solutions is growing and looking to add to our client services team. Come join one of Dallas' best places to work. We... ...a high level of client satisfaction thus to maintain client retention Asking for referrals and reviews Meeting or exceeding weekly...
Hourly pay
Weekly pay
Work at office
Immediate start
MSI Credit Solutions
Dallas, TX
3 days ago
Remote Retention Representative
$34k
...competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach....
Hourly pay
Full time
Live in
Local area
Remote work
Afternoon shift
EchoStar
Dallas, TX
4 days ago
Call Center Sales Representative
$22.33 per hour
...this multi-faceted role, you’ll be trained to address a broad range of customer service call types including billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more. You’ll use...
Hourly pay
Full time
Temporary work
Work at office
Local area
Relocation package
Monday to Friday
Weekend work
Afternoon shift
AT&T
Richardson, TX
7 days ago
Client Services Representative
...Our business quickly made a splash in our drive for pure success. We specialize in customer retention and customer acquisitions for our clientele. Our clients span a wide variety of industries. This is an entry-level opening NOT in a call center environment. Within...
Right Corner Consulting Inc.
Dallas, TX
1 day ago
Client Service Representative
...Client Service Representative Dallas, Texas, United States Looking for Client Service Representatives for our Dallas, TX location! What... ...Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such...
Full time
Cottingham & Butler
Dallas, TX
3 days ago
Call Center Customer Service Representative - Sales (Hybrid)
$15 - $17.41 per hour
...experience, expertise, and education/training. As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive...
Temporary work
Work at office
Local area
Remote work
Work from home
Flexible hours
Shift work
Night shift
AT&T
Richardson, TX
2 days ago
Customer Service Specialist
$58k - $68k
...Description We are looking to hire a Customer Service Specialist to join our team. The ideal candidate will be... ...or requests to drive customer happiness and retention. Provide internal feedback on how Red7 can better serve our clients in the product roadmap for continuous...
Red7
Dallas, TX
13 hours ago
Customer Service Associate
$18.5 per hour
...The Full Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the...
Full time
Immediate start
Worldwide
Flexible hours
Shift work
Early shift
The Hertz Corporation
Syracuse, NY
4 days ago
Customer Service Specialist
...excellent Customer Service to promote long-term customer retention. The Customer Service Specialist will answer customer questions, explain product and... ...decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values...
Part time
Proactive
Dallas, TX
2 days ago
Customer Service Representative
...driving revenue growth. Resolve customer issues using department tools, expertise, and business judgment to enhance satisfaction and retention. Answer inbound calls, address customer concerns, enter orders, process redos, respond to technical questions, and conduct...
Minimum wage
Full time
Work at office
Local area
EssilorLuxottica
Farmers Branch, TX
1 day ago
Customer Service Representative
...returns, and product-related issues in a professional and solution-oriented manner. Support ongoing customer satisfaction and account retention initiatives. Knowledge, Skills & Abilities: Strong customer service and relationship management skills. Ability to identify...
Work at office
Symbiotic Corp.
Dallas, TX
6 days ago
Customer Service Representative
...responsibilities include: Maintain a broad knowledge of clients, products and services of the organization. Document... ...the ability to work with minimal supervision with solid memory retention and focus. What OBE Offers You Benefits that benefit you...
Oldcastle BuildingEnvelope
Grand Prairie, TX
2 days ago
Customer Support Representative
...customer feedback, advocate for their needs internally, and contribute suggestions for product/process improvements. Expansion & Retention: Identify upsell, cross-sell, or renewal opportunities with existing customers, collaborating with Sales or Account Managers. Education...
Intras Cloud Services
Dallas, TX
6 days ago
Customer Support Representative II
...CSR II) plays a pivotal role in ensuring customer satisfaction, retention, and loyalty. As a key member of our customer support team, you... ...information to appropriate levels of management. Improves client references by recording events, root cause and resolutions, and...
Work at office
Immediate start
Remote work
Flexible hours
Shift work
Night shift
Afternoon shift
Aerwave
Dallas, TX
4 days ago
Customer Care Advisor
$17.5 - $18.5 per hour
...communication with members and/or providers. Communicates with clients across multiple channels, including phone, email, and chat.... ...with members across the healthcare life cycle and improves member retention. Meets performance goals and established KPIs in the areas...
Hourly pay
Remote work
Work from home
NCD
Dallas, TX
3 days ago
Customer Service Representative-Remote
...provide administrative and customer service to our group insurance clients. Working within the Individual Customer Service Team,... ...reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, discuss...
Contract work
Remote work
Arsenault
Dallas, TX
4 days ago
Customer Service Representative
$15 - $17.58 per hour
...business. How you'll make an impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction...
Hourly pay
Temporary work
Local area
Flexible hours
Night shift
AT&T
Richardson, TX
18 days ago
Customer Service Representative
...crucial to find a job that is secure and rewarding. We work with our clients helping them find the right talent for their team while... ...to review current promotions New account acquisition Customer Retention Maintain professional standards in marketing, fundraising & customer...
Kairos Management Inc.
Dallas, TX
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Retention Specialist. Be the first to apply!