Operations Leader

Operations Leader

Location: Benicia, CA

Direct Reports: Warehouse personnel including Operations assistants, associates, operators, operator/trainers, and warehouse leads

General Scope of Responsibility: Responsible for the leadership and direction of warehouse operations including Production/Operations, Safety, Continuous Improvement, Superior Quality, Customer Fulfillment and Cost Containment. The Operations Lead is also responsible for developing a working atmosphere for all employees that is safe, comfortable and conducive to personal growth and development while sustaining an atmosphere of positive morale.

Key Performance Indicators: Effective Leadership, Safety Compliance, Production Efficiency, Process/Continuous Improvement, Customer Service, Inventory Integrity & Accuracy, OSHA & EPA Compliance, Cost Containment/Improvement, Effective Equipment/Resource Utilization.

Principal Accountabilities:

• Leadership:
  • Overall Responsibility of warehouse operations including but not limited to Safety, Housekeeping. 5S, Lean, On Time Customer Delivery, Production Efficiency and Effectivity, Cost Control, Inventory Accuracy, Shipping, Receiving, Employee Development and Compliance.
  • Provide effective leadership to all direct and indirect reports to create/maintain an efficient, cost effective organization while creating a safe and enjoyable work environment.
  • Responsible for the hiring and performance review for all warehouse personnel in conjunction with Human Resources.
  • Develop and implement quantitative goals and objectives for all direct and indirect reports that will support Operations, UPM and ONI Key Strategic Objectives.
  • Through annual performance reviews, identify and implement personal development/training plans and career pathing for direct and indirect reports.
  • Responsible for the training and development of all direct and indirect employees related to unacceptable performance, behavior and personal career development goals.
  • Participate and lead weekly or periodic meetings with Operations personnel.
  • Assist Operations Manager with project completion and developing strategies.
  • HS&E/Compliance:
  • Create and maintain a culture of Safety Awareness while enforcing company safety policies and procedures though total accountability at every level of the organization. Responsible to ensure the warehouse is maintained in a safe/accident free environment, ensure full use of required PPE for all employees and visitors. Participates in monthly safety inspections, ensuring completion and unsafe conditions are corrected. Ensure full employee participation in all safety training and safety meetings.
  • Accountability for all aspects OSHA & EPA compliance related to warehouse operations.
• Continuous Improvement:
  • Working with CI Manager, develop, implement, and maintain an environment of a Continuous Improvement (CI) culture at all levels of the warehouse operations.
  • Housekeeping: Implement housekeeping standards and ensure the housekeeping in all areas of the warehouse (inside and outside) is maintained to an acceptable level throughout each day.
  • 5S/Lean: Working with CI Manager, implement, enforce and maintain an environment of 5S and Lean concepts to achieve maximum productivity and efficiency
• Productivity/Metrics/Operations:
  • Ensure daily production/shipment schedules are executed and achieved in an efficient manner.
  • Actively track daily, weekly, monthly, quarterly and yearly KPI/Metrics and develop/implement actions to address gaps in performance.
  • Ensure process in place to stock/replenish warehouse with needed operational and safety supplies Works closely with Sales and production planning to ensure customer orders are processed and shipped on time while achieving compliance to customer requirements.
  • Understand of equipment utilization and effective plan to ensure maximum utilization.
  • Ensuring all preventative maintenance and inspections are performed timely on a consistent basis on all equipment
  • Maintain and publish equipment lead-times daily for sales to properly commit deliveries to our customers.
  • Proactively identify capacity constraints / bottleneck areas when schedules will not be met.
  • Responsible for warehouse cost control by actively developing and tracking cost and cost savings/avoidance pricing projects achieving year over year cost reductions related to operational expenses.
  • Develop new initiatives that could translate to process improvements or cost savings.
• Inventory:
• Inventory: Ensure daily cycle-counts are completed, Responsible for inventory accuracy in regards to heat lot traceability, quantity counts and locations accuracy.
• Maintain Inventory Integrity
• Maintain control of all scrap ensuring accuracy of scrap inventory and compliance to scrap disposition policy.

Maintain a working environment that embodies the UPM and ONI Code of Conduct and Ethics policy.

Actively contributes to the achievement of the Company’s goals for safety, security, compliance to company policies and procedures, OSHA Compliance, EPA Compliance, and Housekeeping 5S/Lean Culture.

Position Scope:

• Leadership – Direct/Indirect Reports varies by location

  Attributes/Skills Required:

  • Solid and proven coaching/leadership skills
  • Strong communication (both oral and written) with the ability to communicate across all levels of the organization.
  • Strong interpersonal skills.
  • Ability to make sound decisions under high-pressure situations.
  • Strong organizational and problem solving skills.
  • Strong analytical and interpretations skills.
  • Ability to perform in an environment fostering teamwork and results.
  • Proficient in the use of Microsoft Office Suite

  Experience/Education:

  • Associate Degree in related field or equivalent combination of education and experience.
  • A minimum of 5 years proven effective leadership skills
  • A minimum of 5 years manufacturing/distribution/warehouse experience