Customer Service Call Center Representative

W. E. Brown

Job Description

We are seeking a Customer Service Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Excellent in Microsoft Office applications

Pay will be based on qualifications and experience.

\nCompany Description

Since 1922, we’ve had the pleasure of bringing comfort to Charlottesville, Albemarle County, and the surrounding communities. What began as a small backyard plumbing business has evolved into a full-service home comfort systems company with a century-long reputation for quality and service.

Company Description

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Vacancy posted 1 day ago

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