Custom Sales Representative

Outside Sales Representative

This role reports to the Sales Manager and is based in Knoxville, TN, with onsite responsibilities. Compensation is competitive with a base salary plus commission. Local travel is required, including occasional attendance at trade shows and events on weekends and holidays. The industry is promotional products and branded merchandise.

Why This Role Stands Out

• Established book of business with opportunity to expand and grow accounts
• Blend of account management and new business development
• Strong autonomy with ownership over a defined client portfolio
• Opportunity to work with custom-branded products across industries
• Clear performance metrics and growth expectations

About the Company

Our client is a growing provider of promotional products, helping organizations enhance their brand through customized merchandise and marketing solutions. They pride themselves on delivering value, quality, and strong client relationships.

Position Summary

This role is responsible for managing and growing an assigned portfolio of clients while driving new business within designated categories. The ideal candidate is a self-starter who thrives in an outside sales environment, builds strong relationships, and consistently works toward achieving and exceeding sales goals.

Key Responsibilities

• Sales & Business Development
  • Prospect and develop new business opportunities within assigned categories
  • Consistently meet or exceed sales quotas and revenue targets
  • Sell within established profit margin guidelines
  • Build and maintain a strong pipeline of opportunities in CRM
• Account Management & Client Growth
  • Serve as the primary point of contact for assigned clients
  • Conduct regular client meetings (virtual and in-person) to review performance and identify growth opportunities
  • Drive account penetration, upsell products/services, and secure renewal business
  • Ensure high levels of customer satisfaction and retention
• Client Engagement & Service
  • Consult with clients on custom-branded product needs
  • Provide continuous service and communication throughout the engagement lifecycle
  • Coordinate with internal teams (marketing, sales leadership) to align on campaigns and offerings
• Reporting & Planning
  • Maintain accurate CRM records, forecasting, and reporting
  • Participate in monthly sales reviews and weekly EOS sales meetings
  • Develop and present an annual business plan with measurable goals and milestones
• Brand Representation & Events
  • Represent the company at client events, trade shows, and networking opportunities
  • Participate in promotional activities, including occasional weekend/holiday events

Qualifications

• 1+ year of sales and/or customer service experience
• Proven ability to meet or exceed sales goals
• Strong communication, presentation, and interpersonal skills
• Excellent organization and time management skills
• Experience using CRM systems and Microsoft Office Suite
• Strong problem-solving and decision-making abilities
• Valid driver's license and reliable transportation

Preferred Qualifications

• Bachelor's degree
• Experience in promotional products, marketing, or related industries
• Experience managing client portfolios and growing accounts

Core Competencies

• Relationship-Driven & Customer-Focused
• Self-Starter with Strong Work Ethic
• Organized & Detail-Oriented
• Results-Oriented & Competitive
• Collaborative & Team-Focused

Compensation & Benefits

Base Salary: Competitive (DOE) On-Target Earnings (OTE): Commission-based with growth potential Benefits: Standard benefits package (Medical, Dental, Vision, 401k, etc.) Additional Perks:

• Established client base with expansion opportunities
• Autonomy in managing territory and accounts
• Exposure to diverse industries and branding initiatives

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status. Applicants with a disability or a disabled veteran may request a reasonable accommodation if they are unable or limited in their ability to access job openings or apply for a job on our website as a result of their disability. The applicant may request reasonable accommodations by contacting us at View phone number on talent.com.