Future Opening: Front Desk Associate

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for an eager, honest and ACTIVE front desk manager. This position requires: Mostly a willingness to learn, work hard, and be a part of a team Full-time availability (Saturday's required) Familiarity and comfort with dogs Sales experience and confidence (membership sales are highly valued!) A passion for dogs and dog health & wellness! Reliable transportation Work well as a team member Willingness to work in a smoke-free environment Willingness to learn other positions (cross-training) Bilingual (not required) We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators average ticket price and rebook ratio through memberships, service Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records - make outgoing phone calls Manage customer expectations; Resolve customer concerns Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Compensation: $15.00 - $18.00 per hour