Night Auditor

Join Our Team as a Night Auditor! Looking for more than just a job? Looking for a place where you’re valued, supported, and inspired? You’ve come to the right place! We’re on the hunt for an exceptional Night Auditor to join our dynamic team in the heart of downtown Washington, DC . If you thrive overnight, love hospitality, and enjoy keeping things running smoothly while the world sleeps—this is your moment! What We Offer Starting Pay: $22.50 per hour Comprehensive Benefits Package, including: Medical, Dental & Vision Insurance Competitive Paid Time Off 401(k) with Company Match Educational Assistance Programs Travel Discounts Volunteer Opportunities And so much more! Where You’ll Work At the Courtyard/Residence Inn DC Convention Center, we’re committed to taking care of our associates—on and off the clock. 504 beautifully designed rooms A full-service restaurant A stylish rooftop bar 10,200 sq. ft. of flexible meeting & event space All Located Steps Away From Walter E. Washington Convention Center Metro access Smithsonian Museums CityCenterDC shopping & dining Why You’ll Love It Here Work with a team that feels like family Be part of a high-energy, guest-focused environment Grow your career with a nationally recognized hospitality company Enjoy a workplace where your contributions truly matter Overview The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Key Duties & Responsibilities Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and location, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status for any given day, scheduled daily group activities. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Pick up, count and maintain bank. Secure bank at all times. Read the log book daily, and record all pertinent information in the log book. Process currency exchange and payments to guest accounts. Process adjustments, rebates, paid outs and credits as required. Operate P.M.S. (Property Management System) and maintain security of system. Verify and make corrections to the Room Rate Report. Post and audit Banquet charges. Adjust outside Vendor activity. Reconcile telephone calls and miscellaneous accounts. Backup computer system files. Verify that all checks are closed, and close and logs any open check in the P.O.S. (Point of Sale) system. Print Food & Beverage end of day reports. Audit Food & Beverage cashiers work and correct discrepancies. Audit Rooms Cashiers work and correct discrepancies. Audit all miscellaneous charges (Banquets, Bars etc.). Verify package postings on house accounts. Input all sales figures into the P.M.S. and balance all accounts (Property Management System). Run Room & Tax verifying that all room rates posted. Verify Cashiers Report to drop log and paperwork. Record room statistics. Close P.O.S. after all work is balanced. Run end of day program and close day. Check that interfaces are up and running. Run daily Flash Reports and distribute accordingly. Run morning reports and backup reports and distribute accordingly. Print express check out folios and distribute. Sign out and brief relief. Review Night Audit checklist and verify that all work has been completed. Restock all printers. Fill out and deposit payment and corresponding checks. Review status of assignments and any follow-up action with on-coming Supervisor. Document maintenance needs on work orders and submit to Manager/Supervisor. Attend monthly department meetings and training sessions as necessary. Education And Experience High School Graduate or General Education Degree (GED) One year previous experience in a similar position in a hotel. Must be able to work the overnight shift 11pm - 7am. Basic computer skills required. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. Ready to Apply? Bring your energy, attention to detail, and passion for hospitality—and let’s create exceptional guest experiences together! Apply Today and Start Your Next Adventure with Us! Apply today and start your next adventure with us! #J-18808-Ljbffr Crestline Hotels & Resorts