Quality Specialist

Quality Specialist Rierden Chemical & Trading Co. (RCT)Location: Libertyville, ILDepartment: Regulatory, Quality & CompliancePosition SummaryRierden Chemical & Trading Co. (RCT) is seeking a detail-oriented, proactive Quality Specialist to support our commitment to Responsible Distribution, Sustainable Distribution, Quality Assurance, and Operational Excellence.This position will play an important role in developing, maintaining, and continuously improving RCT's regulatory, quality, and compliance management systems. The Coordinator will work cross-functionally to strengthen internal processes, support third-party certifications, maintain regulatory compliance, and promote a culture of continuous improvement throughout the organization.The ideal candidate is organized, systems-oriented, analytical, and motivated to improve processes, documentation, and organizational effectiveness.Key ResponsibilitiesManagement Systems & Continuous ImprovementLead initiatives to improve RCT's regulatory, quality, sustainability, and compliance management systems.Identify opportunities to streamline processes, strengthen internal controls, and improve organizational efficiency.Support the development and implementation of policies, procedures, work instructions (WIs), applications, and digital tools.Promote continuous improvement and operational excellence across departments.Coordinate documentation, process reviews, and corrective actions to ensure systems remain effective and current.Responsible & Sustainable DistributionSupport implementation and ongoing improvement of RCT's Responsible Distribution and Sustainable Distribution programs.Coordinate compliance with the Alliance for Chemical Distribution (ACD) Responsible Distribution frameworkAssist in planning, conducting, and documenting internal audits, management reviews, and compliance assessments.Track audit findings, corrective actions, and continuous improvement initiatives.Support supplier sustainability, responsible sourcing, and supply chain transparency programs.Third-Party Certifications & Regulatory ProgramsCoordinate and maintain documentation and compliance activities associated with RCT's third-party certifications, including:Kosher certificationUSDA National Organic Program (NOP)Roundtable on Sustainable Palm Oil (RSPO)Other applicable quality, sustainability, and industry certificationsSupport certification renewals, third-party audits, documentation requests, and corrective actions.Maintain certification records, compliance calendars, and supporting documentation.Assist with supplier, product, and warehouse compliance reviews.FDA & Quality Management SystemsSupport RCT's FDA-related compliance systems, including applicable Food Safety Modernization Act (FSMA) requirements.Assist with maintaining quality policies, procedures, and supporting documentation.Support product traceability, recordkeeping, supplier qualification, and quality assurance programs.Coordinate quality documentation and compliance activities with Operations, Customer Excellence, Sales, and external partners.Nonconformance & Corrective Action ManagementSupport RCT's Nonconformance Reporting (NCR) and Corrective and Preventive Action (CAPA) processes.Coordinate the documentation, investigation, root-cause analysis, and resolution of nonconformances.Track corrective actions, responsible parties, deadlines, and effectiveness reviews.Analyze recurring issues and recommend process improvements to prevent future occurrences.Assist with customer complaints, supplier issues, and internal quality incidents.Policies, Procedures & Systems DevelopmentAssist in developing and maintaining RCT's regulatory and quality policies.Create, update, and standardize Standard Operating Procedures (SOPs), work instructions, forms, and internal documentation.Support the development and implementation of digital applications, workflow automation, and compliance tracking systems.Improve document control, record retention, and accessibility of internal policies and procedures.Support employee training and communication regarding regulatory, quality, and compliance requirements.Key Performance ObjectivesSuccess in this position will be measured by:Continued compliance with applicable regulatory requirements and third-party certification standards.Successful coordination and completion of internal and external audits.Timely closure and effectiveness of NCR/CAPA activities.Improvements in the quality, consistency, and accessibility of RCT's policies, procedures, and work instructions.Implementation of practical systems improvements that increase efficiency and reduce compliance risk.Measurable contributions to RCT's Responsible Distribution, Sustainable Distribution, and Quality Management programs.Our CommitmentAt RCT, we believe Responsible Distribution, Sustainable Distribution, Customer Excellence, and Operational Excellence are fundamental to our long-term success.The Regulatory & Compliance Coordinator will play a key role in advancing these commitments while helping build scalable, efficient, and effective management systems that support RCT's continued growth.Global Resources – Local Solutions.