Business Banking Relationship Manager I

Business Banking Relationship Manager I

The Business Banking Relationship Manager I calls on businesses and business owners with revenue up to $10,000,000. This role is focused on new business development and actively profiles clients and prospects in their market to generate loan, deposit and treasury services opportunities. The BBRM I is additionally actively focused on cross-sell referrals to various groups within the bank.

Position Accountabilities:

• Generate new business to assist in meeting Business Banking line of business goals established by the Head of Business Banking and in line with the company's organizational growth and profit goals.
• Actively assess needs of potential prospects and clients and provide appropriate financial solutions.
• Ensure proper loan underwriting and structuring is achieved through enforcement of the bank's Business Banking and Corporate loan policies and ensure that loans are properly approved in accordance with defined loan authorities and in conjunction with the centralized underwriting units.
• Make calls on high potential prospects and business banking customers to sell and service all banking needs (loans, deposits, investments & wealth management services, etc.). In addition, promotes and cross-sells other bank products and services to meet customer requirements as customer profiles are reviewed.
• Manage and monitor loan portfolio, all exceptions and past dues in accordance with loan policy. Proactively manage the loan portfolio regarding renewals to avoid matured loan facilities.
• Maintain a high level of customer satisfaction by providing ongoing relationship servicing, including the resolution of service issues of clients. Work closely with Relationship specialists, Business Banking Leaders to achieve sales and service targets.
• Assist in directing public relations activities and the coordination of contacts within the community including activity in local Community Reinvestment Act organizations.
• Coordinate business activities with our branch network to help set business product sales and service objectives.
• Develop and maintain constructive relations with all company departments, including, but not limited to retail banking, commercial banking, centralized underwriting units, treasury management, investments/wealth management, mortgage, loan operations, deposit operations, client call center, etc.
• Adhere to the necessary individual and group training for business banking relationship managers in regard to sales techniques, calling strategies, presentation skills and business banking practices and procedures.
• Perform assigned responsibilities in compliance with all job-relevant legal and regulatory requirements.
• Maintain current operating knowledge of all job-relevant legal and regulatory requirements through the successful completion of mandatory compliance and regulatory training and attendance at all mandatory regulatory compliance activities.

Actively manage and maintain a pipeline for borrowing and non-borrowing customer opportunities.

Organizational Relationship: This position reports to the local Business Banking Leader

Position Qualifications:

• Bachelor's degree or relevant work experience
• Formal credit analysis training
• One to five years business banking and/or lending experience
• Up to five years comprehensive sales experience

Knowledge & Skills:

• Proven track record of high performance and success in a sales/service driven banking or financial services environment
• Effective leadership skill set
• Excellent interpersonal, public relations and client service skills
• Excellent organizational and verbal/written communication and sales presentation skills
• Proven ability to solve problems and make sound business decisions
• Some training and development experience

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.