Cake Decorator

POSITION TITLE: Cake Decorator DEPARTMENT: Bakery REPORTS TO: Bakery Manager FLSA STATUS: Non-Exempt

JOB SUMMARY:

ESSENTIAL JOB FUNCTIONS:

1. Maintain presentable and adequately filled shelves and displays.
2. Control freshness by date coding all products and pulling out-of-code merchandise daily.
3. Wrap, package, and price all products accurately and legibly.
4. Maintain the regular cleaning and sanitation program established by company policies.
5. Maintain good customer relations by providing prompt and courteous customer service.
6. Work with customers to understand their vision and create customized designs for cakes, including color schemes, themes, and messages.
7. Manage multiple cake orders and ensure timely delivery, particularly during peak seasons
8. Greet all customers and be observant to your surroundings.
9. Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1. Answer customer calls and take special orders.
2. Assist in baking products when needed.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. Must have strong communication skills to provide adequate customer service.
2. Must have dexterity in hands to wrap, package, and decorate products.
3. Must be able to read and write to properly tag and price the products.
4. Must have previous experience decorating cakes.
5. Must be able to lift up to fifty (50) pounds as needed.
6. Must be able to stand upright for most of your scheduled work shift.