BOC Specialist 3 - Raleigh, NC

Job Description

Job Description

Overview

Disclaimer:
This requisition is part of a Pre-Award requirement intended to identify and engage qualified candidates for a position that may be awarded to M.C. Dean. We will conduct interviews and may issue contingent offers of employment based on qualifications and suitability. Please note that formal offers will only be extended once the contract is officially awarded, at which time final candidates will be reviewed and selected.

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. 

Clearance Requirement:  Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information;   ability to obtain & maintain HSPD Clearance.

Responsibilities

The Building Automation System (BAS) Technician will be primarily responsible for monitoring, operating, testing and performing preventive and corrective maintenance on the Building Automation System and its varying components. In this position, you will be expected to apply adjustments in the Building Automation System in response to tenant calls, work orders, alarms, monitor building status, and identifying fault conditions on the system(s). In addition, you will be expected to execute corrective actions, including but not limited to; troubleshooting, repair, replace, calibration, and programming adjustments to ensure proper operation of BAS system and its components.  They will report to the BAS Manager or Lead under the Service Manager. They will hold potential for back shift rotation or duty hours and on-call status. This position is covered by the CBA for Industrial, Technical and Professional Employees Union, OPEIU Local 4873. CALL AND SITE COORDINATION:  

• Works with the Administrative team; Admin, PM, and service clerks, to log and identify problem areas in the building. 
• Assists other trades in the field in the active troubleshooting of systems. 
• Monitors system for alarms, provides reports and performs triage on system reports and performs triage on system messages. 

SYSTEM OPERATIONS:  

• Monitors controlled systems for performance and problems. 
• Backs up application software and checks network integrity of control devices. 
• Debugs and simulates programs, checks calibration of hardware/software devices, configures parameters and tests control components and software. 
• Performs function check of all control systems and documents results. 
• Sets up alarms for optimal efficiency and response. 
• Repairs malfunctioning system components and installs new programming and/or components to accommodate new requirements for adequate facility operation. 

SERVICE:  

• Responds to service calls by determining the problem, identifying the cause, and implementing a solution to address the issues. 
• Works with the Lead, SM, and LVM to recommend and develop a maintenance program for their system. 
• Identifies and implements long term service strategies. 

PERFORMANCE QUALITY:  

• Able to work independently to perform all work in accordance with contract documents and applicable company standards. 
• Performs work to meet the required response times and to facilitate others to meet response times. 
• Develops and maintains procedures and check lists for the execution of service calls, system routine maintenance and commissioning tasks to maintain consistency and completeness of the work. 

COMMUNICATIONS:  

• Keeps the Administrative team, leads, and management informed of questions, progress, information needs, and discrepancies in system and other issues impacting the operation of the building and comfort of occupants. 
• Initiates follow up action to secure needed responses in a timely manner. 
• Uses real time judgement to escalate building issues to the proper entities. 

Additional:  

• Record and report all faults, deficiencies, and other unusual occurrences. Respond to emergency situations and perform any and all tasks necessary for the protection of occupants and property 
• Perform Laboratory, Data Center, or mission critical environment maintenance activities to ensure appropriate IAC. 
• Operate and maintain critical systems such as HVAC, CRAC units, life safety and building automated systems, and utility systems. 
• Knowledgeable on the use and operation of BAS systems for the control of equipment, monitoring facility conditions, and capture/trending of data for analysis and to support energy modeling. 
• Knowledge and use of Electrical Safety Precautions and Arc Flash requirements. 
• Proper use of PPE 
• This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. 

Qualifications

• High school diploma with 6+ years of experience. 

• Vocational school or associate degree in a technical trade preferred. 

• Three years BAS monitoring and DDC controls experience within the building controls industry. 

• Ability to read and interpret technical documentation including sequence of operations, technical product literature, programming manuals and specifications.