Network Engineer II

Network Engineer II

The Network Engineer II is an intermediate technical expert responsible for complex troubleshooting, leading smaller network projects, and acting as a high-level escalation point for NOC teams. This role requires the ability to independently diagnose and resolve chronic performance issues, validate solution designs, and drive the execution of significant network changes.

• Complex Troubleshooting: Independently diagnose and resolve critical and chronic network performance issues across global LAN/WAN/Security infrastructure using advanced diagnostic techniques.

• Project Execution: Lead and execute medium-scale network projects, including site turn-ups, technology migrations, and major firmware upgrades.

• Escalation & Mentorship: Serve as the primary technical escalation point for Tier 1 Engineers and NOC Analysts, providing expert guidance and technical mentoring.

• Design & Architecture Support: Collaborate with Tier 3 Engineers to review and validate low-level design specifications, ensuring feasibility and adherence to operational standards.

• Security Implementation: Implement and maintain network security policies, including firewall rules, VPNs, and intrusion prevention systems (IPS).

• Advanced Networking: Expert-level knowledge of routing protocols (BGP, EIGRP), advanced switching features (HSRP/VRRP, complex QoS), and firewall configuration/policy management.

• IT Service Management: Solid understanding of ITIL v4 principles, especially Change, Incident, and Problem Management.

• Monitoring & Diagnostics: Deep proficiency with packet analysis tools (e.g., Wireshark) and network performance monitoring (NPM) systems.

• Scripting: Basic experience with scripting languages (e.g., Python, Bash) for network automation or configuration management.

• Security Clearance: Must be eligible for and able to successfully obtain and maintain a U.S. Government Public Trust clearance.

• Experience: Minimum of 3 to 5 years of progressive experience as a Network Engineer or senior technical specialist.

• Education: Bachelor's Degree in Computer Science, IT, Network Engineering, or a related technical field (or equivalent work experience).

• Certifications (Required): Cisco Certified Network Associate (CCNA).

• Certifications (Desired): ITIL v4 Foundation and Cisco Certified Network Professional (CCNP) are highly preferred.