Customer Service Specialist - ERP/CRM & Escalations
Danfoss
Danfoss in Plymouth, MN is seeking a Customer Service professional to be the primary contact for customers, handling inquiries via email, phone, and portal updates. You will manage orders, collaborate with Sales and Plant teams, and leverage ERP/CRM systems to provide proactive assistance and VOC-driven improvements. The role requires a minimum 3 years in customer service (manufacturing preferred), HS Diploma or GED, and strong communication skills. #J-18808-Ljbffr Danfoss
- The Customer Care Specialist supports customer-reported product, warranty, and service cases by ensuring timely intake, accurate documentation... ...routing criteria. Promptly escalate defined safety, unit-down,... ...Systems & Tools Experience with CRM, ERP, case-management, or service...CRMContract work
$20 - $24 per hour
...Overview Now Hiring: Customer Success Representative... ...quality, responsive customer service, and a workplace... ...purchase orders into the ERP system Review orders... ...and updates Escalate urgent requests, technical... ...system, customer portal, CRM, or order-management system...CRMHourly payFull timeWork at officeImmediate start- ...the US business infrastructure, CRM/SAP workflows, and a provider... ...portal. You will supervise Customer Care and Quality/Operations, coordinate... ...-functional teams to improve service delivery and efficiency. The... ...fields, experience with CRM/ERP, and travel up to 15%. #J-18...CRM
- ...U.S. business infrastructure, overseeing CRM and SAP/ERP workflows, and an online provider ordering portal. You will supervise Customer Care and Quality/Operations staff, drive... ...and partner with executive teams to raise service levels in the Minneapolis area. #J-1880...CRM
$22 - $32 per hour
...alternative application process. Customer Service Rep II Full Time CSSERV... ...The Customer Service II Specialist plays a critical role in... ...administrator across our ERP, CRM, ticket management, and customer... ...including workflow rules, escalation paths, and reporting, to...CRMHourly payFull time- ...Remote Customer Service SpecialistAt ForgeFit, we supply premium fitness equipment to gyms, studios... ...the country.As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring... ...multiple prioritiesComfortable using CRM or support toolsA positive attitude and...CRMHourly payRemote work
$50k - $60k
...Manager @ Ultimate Staffing Customer Support & Service Scheduler Location: Eden... ...a Customer Support Specialist with strong experience in... ...maintain accurate records, and escalate priority issues when necessary... ...with Salesforce CRM or SAP ERP systems. Proficiency in Microsoft...CRMLocal areaMonday to FridayShift work- SICK is seeking a Customer Care Specialist I at the Minneapolis, MN Campus. The role supports customers... ...tasks with a focus on excellent service. Hybrid work is offered with 4 days in... ...proficiency in Microsoft Office, and knowledge of ERP/CRM systems. #J-18808-Ljbffr Sick AgCRMWork at officeRemote work
- ...opening for a full-time Customer Experience Specialist to join our team in... ...beyond transactional service. You'll build... ...issues Experience using ERP systems for quoting,... ...with appropriate use of escalation A desire to positively... ...Outlook Experience with CRM or ERP systems...CRMFull timeImmediate start
- ...Management Manage and process aftermarket customer return requests, including RMAs, credits... ...return records and reporting within ERP, CRM, or other internal systems. Help... ...support. Partner with sales, customer service, product management, and supply chain teams...CRMFull timeWork at office
- ...seeks an Accountant to support accurate cash activity, journal entries, reconciliations, and system integrations across Salesforce and ERP platforms. The ideal candidate blends Excel expertise with initiative and attention to detail. The role requires U.S. GAAP knowledge,...Remote work
- ...Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our... ...teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure...CRMRemote jobHourly pay
- ...Developer, SDET – ERP Systems Location: Vadnais Heights, MN... ...and long-term partnerships to customers around the world. We are known... ...connected platforms including CRM, MDM, data warehouses, and third... ...Microsoft Azure or Amazon Web Services (AWS). Experience working within...CRMWork at office
$26 - $36 per hour
...Focusing on innovation, superior service, and cutting-edge proprietary... ...to find solutions that fit customer's needsSubmitting responses... ...contract changes, additions, escalations, and renewalsAchieving your quarterly... ...experience working with a CRM systemCompensation:·...CRMHourly payContract workWork at officeLocal area- ...Senior Account Specialist As a Senior Account Specialist... ...team. You are the customer advocate and will help... ...and email through our CRM system Ability to research... ...fees, products, and services Ability to... ...specific knowledge Handle escalated customer service...CRMWork at officeRemote workMonday to Friday
$41.11k - $61.05k
...fiscal year. Job Description Customer Care Specialist I Mission of the Role This... ...while adhering to departmental service-level goals, ensuring consistent... ...the customer resource manager (CRM) and enterprise resource planning (ERP) systems. Acquires and maintains...CRMFull timeWork experience placementWork at officeRemote workWorldwideMonday to FridayFlexible hoursWeekend work- ...Client Service Specialist Renova One unites 11 trusted companies under... ...concerns or service issues, escalating when necessary Maintain accurate... ...experience in a customer service or client support role... ...Office and experience using CRM or customer service software...CRMWork at office
- About the job Senior Customer Service Representative Role: Senior Customer Service Representative... ...ensure high levels of satisfaction. Escalation Handling: Work closely with the Customer... ...transactions, comments, and complaints in the CRM system. Job Qualifications: Excellent...CRMFull timeRemote workFlexible hours
$19 - $21 per hour
...Champion Window - Customer Support Specialist As a Customer Support Specialist... ...process of installation and service. Not a remote position - on... ...job-related information into CRM Database Provide work... ...concerns and help facilitate escalated customer concerns and...CRMHourly payImmediate start- ...critical role in ensuring EleVia customers maximize the value of the... ...Deltek Vision and Vantagepoint ERP systems. Our products elevate... ...information in the Salesforce CRM system as well as contributing... ...Full-time Job function Customer Service Industries Software Development...CRMFull time
- ...communication, problem-solving, and a commitment to creating a positive customer experience.Support sales planning and business development... ...Slack are a huge plus but not required. Familiarity with other CRM, collaboration, or sales technology platforms is also desirable....CRMLocal area
$134.5k - $265.1k
...s Enterprise Operations as a Service (EOaaS) practice helps organizations... ...Work you’ll do As an Oracle ERP Delivery Manager on the... ...action tracking, risk management, escalation management, and quality... ...payroll, banking, procurement, customer relationship management,...CRMLocal area$100k - $170k
...agent interactions across vendor agents (CRM/Agentforce), enterprise agents, and native... ..., memory models, tool usage, and escalation paths in collaboration with AI Engineering... ...Experience in Wealth Management or Financial Services, particularly with advisor workflows Familiarity...CRMFull timeFlexible hours$70k - $90k
...s Consulting, managed services, and CSP Licensing offerings... ...aligning solutions to customer business needs Build... ...accurate and timely CRM records, pipeline... ...Act as an advocate and escalation point for critical customer... ...when technical specialists should be engaged Experience...CRMFull timeLocal area- ...that by delivering exceptional service to our clients with the... ...accounts cleanly Keep the CRM current You keep the book... ...so you can stay in front of customers. Who does well here You... ...solve problems yourself before escalating, but you're not a lone wolf;...CRMRemote work
- ...contract review, pricing, customer interface) Financial... ..., products, and services; develop and learn new... ...or a Business Process Specialist. The location of the... ...Microsoft Project Work in ERP Systems - SAP, JD Edwards... ...Oracle, etc along with CRM Systems - SalesForce....CRMRotational programPermanent employmentFull timeContract workInternshipLocal areaRelocationRelocation package
$45.3k - $65.3k
...the value proposition of our products and services to entice the prospect to learn more... ...pipeline of prospects and provide top-class customer experience. Effectively & smoothly transition... ...targets. Proficiency in Salesforce CRM and other sales technology tools....CRMShift work$26 - $36 per hour
...Focusing on innovation, superior service, and cutting-edge proprietary... ...and demos to prospects and customers Maintaining and growing... ...contract changes, additions, escalations, and renewals Achieving your... ...experience working with a CRM system Compensation:...CRMHourly payContract workWork at officeLocal area- ...Larson Account Manager ensures excellent customer service, proactively increases sales and profits... ...preferred. ~ Proficiency in using CRM software as well as other sales-related... ...preferably Salesforce. ~ Proficiency in ERP software, preferably P21. ~ Ability to...CRMLocal area
$100.2k - $150k
...own the Finance technology roadmap across ERP, billing, planning and data platforms, including... ...requirements for the data flows between CRM, billing, ERP, planning tools and data... ...fostering innovation, delivering unparalleled customer solutions, and driving outstanding...CRMFull timeWork at officeLocal areaRemote work
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