Fitness Manager

Fitness Manager

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.

If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!

POSITION SUMMARY: The Fitness Manager leads a team of fitness professionals in providing 5-star service to all Villa Sport members in the fitness center and in delivering high quality fitness training services, small group training programs, and educational seminars that help members achieve their health and personal goals. The Fitness Manager ensures that all members feel knowledgeable and comfortable in the fitness center and that all Fitness Staff are genuinely friendly, outgoing, approachable, helpful and credible. The Fitness Manager ensures that new members are properly integrated so they can exercise effectively and safely, are informed about all the program offerings and complimentary services available and are advised as to the fitness programs and services that would best meet their needs and goals. The Fitness Manager is responsible for achieving or exceeding departmental budget expectations and for ensuring that all fitness equipment is properly maintained, operational and safe.

COMPENSATION AND BENEFITS INCLUDE:

• $21.25-$26.25 hourly, based on relevant experience to the role, plus bonus eligibility. Full-time hours.
• Commission on sessions sold.
• PTO.
• Full benefits package.
• 401K with dollar for dollar match up to 4%.
• Complimentary club membership.
• Discounts on club products and services.

QUALIFICATIONS:

• Club and/or hospitality industry experience (high-end, resort-style, family-oriented facilities) preferred.
• Relationship-based selling/servicing skills and training/presentation skills
• Word, Excel and PowerPoint basic proficiency
• Budgeting and analysis skills
• Knowledge and expertise in individual and group training protocols and standards; current fitness trends; and anatomy/physiology (a plus but not required)
• In customer engagement and retention
• In directing a revenue-generating department or business
• In managing and achieving a budget
• In leading a team of 25+ people (2 years minimum preferred)
• In developing and delivering educational workshops and seminars
• Excellent written and verbal communication skills; great listening skills
• Comfortable with striking up conversations with members, with approaching members at the club, with providing advice and assistance, with calling members on the phone, and with handling and resolving member complaints
• Excellent customer service and people skills
• Friendly, outgoing, energetic, enthusiastic, positive, and motivational
• Honest, ethical, principled, and trustworthy
• Creative and resourceful
• Strong leadership skills
• Genuine, sincere interest in helping and developing others.
• Skilled at rapport and relationship-building
• Calm under fire; maintains composure.
• Strong work ethic and self-motivation
• First Aid/CPR certification required prior to hire date.
• College Degree preferred.
• Occasional bending and kneeling, and infrequent lifting of weights up to 50 lbs.
• Frequent standing, walking, reaching.
• The noise level is usually moderate to high.