IT Applications Analyst II

OverviewIT Application Analyst II ð» Work Style: Hybrid (Primary remote with required to be onsite periodically as needed for go-lives, customer support and Team meetings/gatherings.)ð Location: Gainesville, FL ð FTE: Full-Time (1.0 FTE) M-F 8:30 – 5:00 pm with occasional 24/7 on-call supportAnalyzes user requirements and designs solutions to improve system functionality. Collaborates with cross-functional teams to implement and test software applications, troubleshoots issues to maintain optimal performance, and documents processes for user reference. Supports end-users through inquiry resolution, monitors application performance, and recommends efficiency improvements. Coordinates with vendors for software updates and assists in the development and execution of deployment plans.Responsibilities• Analyzes application requirements and designs solutions to improve system functionality.• Collaborates with cross-functional teams to implement and test software applications.• Troubleshoots issues to maintain optimal performance.• Documents processes for user reference.• Supports end-users through training and inquiry resolution.• Monitors application performance and recommends efficiency improvements.• Coordinates with vendors for software updates and deployment plans.QualificationsEducation:Associate degree (AA or AS) from an accredited college/university plus three (3) years of relevant work experience required.Equivalent combination of education and/or relevant work experience may be considered in lieu of a degree. Examples of relevant work experience include health care experience, project management, programming/coding and system implementation coordination. A bachelor’s degree may be substituted for experience.Experience: • 3+ year's experience analyzing and supporting IT applications• Expertise in software testing, troubleshooting, and performance monitoring• Experience coordinating with vendors for updates and deployments• Strong user training and support skills• Knowledge of application security and compliance requirementsPreferred Qualifications: Must have strong analytical abilities, problem-solving skills and excellent interpersonal communication skills, both verbal and written