Program Director of Operations - Residential

The Center for Human Development, (CHD) is seeking is seeking a Program Director to lead our Residential Programs in Hartford, CT. Our Residential Programs establish life-changing relationships with our participants and provide opportunities to optimize their independence, rehabilitation, and recovery. The Program Director is responsible for overseeing select CHD Residential programs that support individuals in their recovery from mental illness, ensuring clinical and operational effectiveness. They provide training and supervision to Program Managers, foster open communication and accountability among staff, and serve as a liaison to service providers and the broader community. The role includes conducting diagnostic assessments, reviewing program documentation to ensure compliance with agency and Medicaid standards, and supporting third-party billing processes. Additionally, the Program Director is expected to be available for urgent matters outside of regular work hours.

REQUIRMENTS:

• High school diploma or GED
• Bachelor's human services preferred
• At least 3 years of experience working with individuals with psychiatric

needs

• 3 years of supervisory experience
• Strong leadership, communication, and crisis management skills
• Ability to build relationships with community partners and service providers
• Experience with staff training, client advocacy, and service coordination
• Excellent verbal and written communication skills
• Ability to manage crisis situations using sound judgment
• Reliable automobile and valid driver’s license

SUCCESS FACTORS:

The Program Director should actively support the philosophy of the Agency and maintain a high level of commitment to program staff and clients. Personality traits should include:

• Confident, assertive, and self-motivated
• Strong organizational and decision-making skills
• Supportive team player with clear, direct communication
• Flexible and responsive to staff and client needs
• Committed to equity, diversity, and human potential

Take advantage of a competitive salary ranging from $75,000-80,000/year, as well as a comprehensive benefits package including 403B. AT CENTER FOR HUMAN DEVELOPMENT (CHD) Care Finds a way: The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

CONNECT WITH OUR TEAM TODAY!

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities