Case Manager, Maternal Home Visiting Program

LUTHERAN SOCIAL SERVICES OF THE NAT

Position Summary

The Case Manager provides intensive, evidence-based home visiting services to pregnant and postpartum parents and their families to improve maternal and child health, strengthen parent-child relationships, and promote family self-sufficiency. The Case Manager delivers trauma-informed, culturally responsive, and strengths-based services, including assessments, care coordination, counseling, referrals, and advocacy.

Key Responsibilities

Direct Client Services

Provide regular home visits to program participants, delivering education and coaching on prenatal care, infant/child health, breastfeeding, parenting, nutrition, and safe sleep.
Conduct comprehensive assessments (health, psychosocial, safety, developmental) for mothers, infants, and families.
Develop and monitor individualized service plans tailored to client needs and goals.
Offer counseling and support around perinatal mood disorders, stress management, and family strengthening.
Connect families with medical homes, mental health providers, social services, housing, employment, and educational resources.

Documentation & Compliance

Maintain accurate, timely case notes and data in the electronic record system in compliance with federal, state, and local program requirements.
Complete required program forms (assessments, care plans, progress notes, consents) within designated timelines.
Track and report outcomes for maternal and child health indicators (e.g., prenatal care, immunizations, developmental screenings).

Collaboration & Advocacy

Coordinate services with health providers, schools, early childhood programs, and social service agencies.
Advocate on behalf of clients to access benefits, rights, and resources.
Participate in case conferences, multidisciplinary team meetings, and community partnerships.

Professional Development & Supervision

Participate in reflective supervision, peer case review, and ongoing professional development.
Maintain compliance with continuing education requirements for licensure.

Uphold program fidelity to evidence-based home visiting models.

Minimum Qualifications

Master's degree required in Social Work (MSW), Counseling, Psychology, Maternal/Child Health, Nursing, or a related human services field.
At least 2 years of experience in case management, counseling, or direct services with pregnant women, infants, or young children.
Knowledge of maternal and child health, infant development, trauma-informed care, and family systems.
Strong interpersonal, communication, and crisis intervention skills.
Ability to conduct home visits and work a flexible schedule, including occasional evenings/weekends.
Proficiency with Microsoft Office and electronic case management systems.

Preferred Qualifications

Licensed or license-eligible in DC (e.g., LICSW, LPC, LMFT, RN).
Bilingual skills (Spanish, Amharic, Arabic, Dari, or other languages common in DC).
Experience with evidence-based home visiting models (NFP, PAT, HFA, EHS-HV).
Familiarity with DC community resources, Medicaid, WIC, SNAP, and maternal/child health systems.

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Vacancy posted 3 days ago

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