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Senior Product Manager

$124k - $329.2k

GitHub

Product Manager, Fraud Prevention

GitHub is changing the way the world builds and secures software, and we want you to help build GitHub!

We're looking for an experienced Product Manager to lead GitHub's fraud prevention strategy. Fraud prevention is mission-critical to protecting customer trust and GitHub's business integrity.

In this role, you will own product strategy for abuse prevention across various touchpoints on the product from account creation to billing, partnering across engineering, finance, sales, and support to reduce abuse while preserving a low-friction customer experience. You will bring deep expertise in commerce risk systems, fraud prevention, and platform-scale experimentation while shaping durable capabilities used across GitHub Platform & Enterprise.

Millions of developers and companies use GitHub to build, ship, and maintain their software. With over 65 million users, hundreds of thousands of registered apps and billions of API calls every day, GitHub provides the core infrastructure that binds the open source community together. As a product manager, you will be expected to bring a passion for helping developers collaborate. You should already be familiar with the way software is developed and some of the tools developers use, and be excited to build a deep expertise in an industry that is changing the world.

GitHub's engineering and product management organizations are highly distributed, and we embrace an environment of asynchronous communication. We expect you to have strong communication skills and be able to build working relationships with coworkers in locations around the globe. We value collaboration, empathy, quality, positive impact, and shipping. You will excel when the way you work reflects these values.

We want you to enable every team member to do the best work of their lives and we'll partner to enable the same for you. In this position, you will work closely with product managers, designers, and engineers. You will also be part of a community dedicated to making a positive impact at work and at large.

Responsibilities
  • Own the product strategy and roadmap for abuse prevention capabilities in the commerce domain, aligning outcomes to business, customer, and platform goals.
  • Lead product initiatives for fraud prevention across account creation and the billing layers, including reducing malicious account signups and strengthening abuse lifecycle controls
  • Evaluate and improve tooling for payment fraud prevention
  • Partner with engineering, data, and sales to design, launch, and iterate risk prevention systems using measurable success criteria and controlled experiments.
  • Establish and monitor product KPIs for risk reduction, customer friction, and operational reliability.
  • Drive cross-functional execution across Finance, Legal, Sales, Support, and Go-to-Market teams to ensure policy, operational, and customer impacts are accounted for in product decisions.
  • Continuously adapt controls to evolving abuse patterns and attack vectors across the billing and account creation surfaces.
  • Translate and communicate complex risk and technical tradeoff decisions into clear prioritized requirements for stakeholders at multiple organizational levels.
Qualifications

Required Qualifications :

  • 5+ years' experience in product/service/project/program management, software development, product design, or related field
  • OR bachelor's degree in related field AND 3+ years' experience in product/service/project/program management, software development, product design, or related field
  • OR equivalent experience
  • 3+ years experience owning payment platforms, fraud, trust and safety, or related integrity-focused product areas in a software or digital platform environment.
  • 2+ years experience defining product metrics and running data-informed experimentation to improve risk and customer outcomes.
  • 2+ years of Experience collaborating across organizational boundaries to deliver projects that involve complex technical problems.

Preferred Qualifications:

  • Experience with payments, billing systems, subscription lifecycle management, and chargeback/dispute workflows
  • Experience balancing customer-experience metrics with operational-efficiency targets at scale.
  • Experience building scalable risk evaluation and fraud control tools
  • Experience partnering with policy, legal, and compliance teams to operationalize risk controls.
  • Experience using AI for productivity gains and faster release cycles.
  • Passion for GitHub, developers, and building secure, trustworthy platform experiences.

The base salary range for this job is USD $124,000.00 - USD $329,200.00 /Yr. These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

This position will be open for a minimum of 3 days, with applications accepted on an ongoing basis until the position is filled.

GitHub values:

  • Customer-obsessed
  • Ship to learn
  • Growth mindset
  • Own the outcome
  • Better together
  • Diverse and inclusive

Manager fundamentals:

  • Model
  • Coach
  • Care

Leadership principles:

  • Create clarity
  • Generate energy
  • Deliver success
  • GitHub is the world's leading AI-powered developer platform with 150 million developers and counting. We're also home to the biggest open-source community on earth (and 99% of the world's software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub. Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We're remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms. Join us, and let's change the world, together.

    EEO Statement

    GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Vacancy posted 2 days ago
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