Customer Service Specialist
PetSuites Pet Resort & Spa
Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
NVA Pet Resorts is part of National Veterinary Associates (NVA) the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
- Greeting clients, pets, and vendors warmly
- Managing check-ins and check-outs
- Booking boarding, daycare, grooming, and training reservations
- Answering phones, emails, and voicemails promptly
- Processing payments and balancing transactions
- Obtaining and verifying vaccination records
- Managing waitlists during peak seasons
- Recommending services and activity packages that meet client needs
- Communicating pet updates and concerns to leadership
- Keeping lobby and front areas clean and safe
- You'll also jump in to help the team when needed which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
We're seeking someone who is:
- Friendly, confident, and professional
- Detail-oriented and organized
- Comfortable multitasking in a busy lobby
- Strong with phones, scheduling, and computer systems
- Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
- Calm and solution-focused when handling customer concerns
- Passionate about dogs and cats
- You must be able to:
- Work weekends and holidays
- Stand, walk, bend, and lift up to 60 lbs
- Work in a busy, sometimes noisy environment
- Handle dogs of all sizes safely
Work Schedule:
- Full-Time
- MondayFriday shifts
- Weekend availability required
- Holiday availability required
Benefits & Perks:
- Health, Dental & Vision Insurance
- Paid Training
- Employee Pet Care Discounts
- Tips
- Career growth opportunities within NVA
Equal Opportunity Employer:
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day we'd love to meet you.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist in Arlington, TN vacancy
$65k
...Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As...SuggestedFull timeFlexible hoursThe Briggs Agencies
Arlington, TN1 day ago- ...Job Title This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Job Functions Communicates with customers...Suggested
Lincare Holdings
Arlington, TN3 days ago - ...Lincare - - Responsibilities: Communicates with customers via inbound and outbound calls; Assesses customer need for additional products/services; Answers questions and provides customer education regarding products/services; Documents calls in computerized record keeping...Suggested
Lincare
Arlington, TN5 days ago - .... We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone. $1 raise after...SuggestedFlexible hours
Pizza Hut
Arlington, TN5 days ago - ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...SuggestedWeekly payTemporary workLocal areaFlexible hoursShift work
Circle K
Arlington, TN5 days ago - ...Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients by greeting...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Arlington, TN4 days ago - ...Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate...Weekly payFlexible hoursShift work
- ...Were looking for a Kelly Services Customer Service Rep to perform daily responsibilities with dedication. Ensure compliance with company and safety standards. Ensure compliance with company and safety standards. Perks include competitive pay, flexible schedules, hands-...Flexible hours
- ...Were looking for a Remote Customer Service Rep to respond promptly to inquiries and resolve basic issues, coordinate tasks to ensure deadlines are met, and manage daily responsibilities with a focus on quality and efficiency. Other duties include assist with processing...Remote jobWeekly payFlexible hoursShift work
- ...As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort... ...proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to...Remote job
$27 per hour
...Join our team as a Airport Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and help organize and maintain a tidy workspace. Additional duties include manage simple records...Weekly payFlexible hoursTradeJobsWorkforce
Arlington, TN2 days ago- ...Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges. Other duties include follow...Weekly payFlexible hoursShift work
TradeJobsWorkforce
Arlington, TN4 days ago - ...This position is for a dedicated Airport Customer Service Rep, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and work with supervisors to meet daily goals. Additional duties include support returns...Weekly payFlexible hours
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hoursHMG Careers
Arlington, TNmore than 2 months ago- ...Sales Coordinator The Sales Coordinator is the central connection between customers, Comfort Advisors, Service Technicians, and the Installation Team. You will help ensure opportunities are qualified, appointments are scheduled strategically, quotes are followed up...
- ...Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Stay adaptable in a fast-paced environment. Deliver excellent service to customers and coworkers. Perks...Remote jobFlexible hours
- ...your energy to the role of Aldi Grocery Clerk to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible schedules, hands-on...Flexible hours
TradeJobsWorkforce
Arlington, TN5 days ago - ...Online Grocery Pick-Up Clerk Select and gather products for customers' on-line orders in the most efficient manner with attention to... ...customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line...Local area
Kroger
Arlington, TN5 days ago - Receive and answer emergency and non-emergency calls Record all the calls Proactively address problems and suggest solutions Receive and dispatch orders Assess situation and prioritize calls Oversee the route of field units and track delivery status of products...
TradeJobsWorkForce
Arlington, TN3 days ago $23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Arlington, TNmore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Gallaway, TNmore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Gallaway, TNmore than 2 months ago$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
Arlington, TNmore than 2 months ago- ...Account Specialist Job Duties: Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents... ...legal or government affairs departments. Maintains quality service by monitoring standards; advising supervisor of potential...
- Xfinity Retail Sales Consultant Bartlett, Tennessee FreeWheel
$15.65 - $18.06 per hour
...of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets... ...products at your fingertips the latest devices and personalized services that bring friends, families and communities closer together....Hourly payTemporary workLocal areaFlexible hours- ...Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the...Full timePart timeSeasonal workFlexible hours
Kroger
Arlington, TN3 days ago - ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor...Seasonal work
Kroger Family of Companies
Arlington, TN4 days ago - ...Job Description Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness... ...customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line...Full timePart timeLocal areaFlexible hours
Kroger
Arlington, TN3 days ago - ...Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department...Seasonal workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!
Related searches
- customer service expert Arlington, TN
- customer service representative insurance Arlington, TN
- customer service officer Arlington, TN
- service representative Arlington, TN
- customer relations associate Arlington, TN
- customer service specialist Arlington, TN
- customer support agent Arlington, TN
- customer service representative hiring Arlington, TN
- customer support representative Arlington, TN
- customer success associate Arlington, TN