Program Manager - Supply Chain Performance Governance

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role Carrier Supply Chain at the world headquarters in Palm Beach Gardens has a position for a Program Manager – Supply Chain Performance Governance available. Take responsibility for developing and implementing effective strategies and processes to manage supply chain performance and ensure operational excellence. Collaborate with cross‑functional teams to drive performance improvements, establish governance frameworks, and monitor key performance indicators (KPIs) to achieve organizational goals. This is a challenging and rewarding opportunity for a results‑oriented professional with strong analytical, leadership, and communication skills. This is an onsite role in Palm Beach Gardens, Florida. Key Responsibilities Collaborate with Supply Chain leaders on defining and cascading goals, metrics, and targets Establish and oversee performance cadence review process i.e. stakeholder, KPIs follow‑up, action plan, and reporting Prepare performance review meeting minutes Accountable for process maturity for all KPIs Drive process improvements in collecting data, analyzing, tracking actions, and reporting Ensure essential procedures are followed and contribute to defining standards Basic Qualifications Bachelor’s degree 3 years plus experience in performance management for an industrial supply chain organization Preferred Qualifications Other qualifications you may have that would be beneficial in this role include: MBA preferred Project Management certification Experience with large‑scale performance management projects Proficiency in Microsoft programs, specifically PowerPoint, Excel, and Outlook Independently driven problem solver Appetite to address complex challenges in a fast‑moving environment Excellent English written and verbal communication skills Able to craft communications for executive audiences Strong business acumen and analytical skills #J-18808-Ljbffr Carrier