Personal Lines - Support Account Manager

Support Account Manager Join a team that's built different. At RPR Insurance, we're not just processing policies we're helping people Live Protected. We're a fast-growing, relationship-driven independent agency built on collaboration, accountability, and a shared commitment to doing meaningful work for clients and each other. We're looking for a Support Account Manager who thrives behind the scenes, takes pride in execution, and enjoys being a critical part of a high-performing team. This role is a remote or hybrid position and ideal for someone who is detail-oriented, service-minded, and ready to grow within a dynamic agency environment. If you enjoy supporting others, solving problems, and ensuring nothing falls through the cracks we want to talk with you. Responsibilities As a Support Account Manager, you'll partner closely with our Account Managers to deliver a seamless client experience. You'll play a key role in keeping workflows moving, supporting client needs, and ensuring operational excellence throughout the policy lifecycle. Day-to-Day Responsibilities Assist Account Managers with quoting and building coverage options with carriers Manage the execution of changes in carrier placement by handling the cancellation and issuing of remarkets and new lines of coverage Assist Insureds with policy changes, endorsements, and related questions with empathy and urgency Remain current on carrier coverages, processes, and billing changes Build long-term client relationships through consultative conversations and responsiveness Communicate with carriers and Insureds to ensure timely completion of underwriting requests Ensure accuracy and documentation within agency systems Work closely with Account Managers to ensure a smooth and consistent client experience Help maintain workflow efficiency and high service standards across the team Qualifications 1+ years' experience in an Independent Agency (IA channel), Personal Lines. Deep knowledge of carriers, coverage forms, and quoting/billing procedures. Active P&C License. Proficiency in the agency's management system, AMS360, and Microsoft Office. Exceptional communication, organization, and follow-through. A genuine care for people and attention to detail you enjoy Championing Relationships and Getting It Done right. Experience working with insureds in the State of TN. Compensation $24 - $27 hourly About RPR Insurance Our team lives by these Core Values: Be Brave Champion the Relationship Be Curious Cheerleader to All Gets it Done If you're ready to grow with a modern independent agency that lives its values daily, we'd love to hear from you. Compensation & Benefits: Hybrid or remote flexibility Career growth opportunities within a high-performing, purpose-driven agency Supportive, values-based team culture #J-18808-Ljbffr WizeHire, Inc