Senior Operations, Dispatch Transportation

Responsibilities Execute ocean marine drayage services for FCL movements Ensure that delivery and pick up services are completed on time and in full without any exceptions Select and dispatch pick‑up and delivery orders to truckers that are part of the pre‑confirmed MCT database Manage chassis pool operations with each provider where practical to ensure maximum profitability Review, record, and develop solutions for repetitive service failures Streamline proactive container tracking communications Prioritize time‑sensitive cargo and effectively monitor all daily pick‑ups and deliveries Negotiate pricing as needed to maximize profits Requirements 3 – 5 years of experience in logistics and customer service environment Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel Good understanding of ocean export/import operations and transload operations Essential experience in trucking carrier deliveries/recovery process and terminal port/CY requirements Maintain composure under pressure in a fast‑paced environment Email and telephone etiquette Ability to troubleshoot day‑to‑day issues that may arise during pick‑up or delivery process #J-18808-Ljbffr