System Administrator

Sr. Windows Systems Administrator

Sr. Windows Systems Administrator with experience in systems administration, networking, system virtualization, cloud computing, backups, Linux OS, mac OS, Windows OS, network storage, load balancer, and associated hardware platforms to join its IT department, working in a dynamic, fast-paced and complex heterogeneous technical environment. This position will maintain, upgrade, and provide support for the Institute's back-end systems and networks. The Sr. Windows Systems Administrator needs to be able to diagnose and resolve problems quickly, should be able to communicate technical concerns and solutions to many different people with varying degrees of technical knowledge as well as work with individuals in all departments to help solve their technical issues. He/she needs to be able to lead IT projects from inception to completion with little supervision. This position will serve as a mentor to junior system administrators and there will be infrequent Helpdesk tasks as needed. U.S. citizenship required. The position may require a security clearance. If so, the successful applicant must be eligible to obtain a security clearance at the time such clearance is required.

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering
• Advanced knowledge on Microsoft technologies, Exchange, SharePoint, SQL, IIS, Active Directory, SCCM, Powershell
• Ability to effectively communicate and translate requirements into concrete tasks
• Technical writing to building engineering guides and general how-to articles
• Advanced troubleshooting skills, must be an excellent troubleshooter in a complex and heterogeneous environment
• Effective and clear written and verbal communication skills.
• Capacity to work with a wide variety of technical issues, solve day-to-day technical escalated helpdesk tickets
• Ability to work within a team environment.
• Self-starter with the initiative and ability to complete tasks under minimal supervision.
• Ability to multitask.

Preferred Experience and Skills:

• Five (5) + years of proven work experience in Microsoft technologies, Exchange, SharePoint, SQL, IIS, Active Directory, SCCM, Powershell
• Working knowledge of Symantec security systems, Endpoint Protection, Endpoint Encryption, Data Loss Prevention, Sentinel One o Will lead ongoing Symantec security rollout o Sentinel One rollout
• Strong awareness of networking and internet protocols, including TCP/IP, DNS, SMTP, and distributed networks.
• Working knowledge of Cloud services, Azure, AWS, GCP, MS Intune
• Compliance and Governance understanding (PCI, PII, HIPAA, DFARS)
• Working knowledge of Linux and MAC OS, JAMF
• Knowledge in supporting Asana, Slack, Zoom, Confluence, Jira, Network Storage Tegile, Netapp, Backup system Commvault, zendesk

Responsibilities:

• Monitor, maintain, upgrade, and support new and existing Microsoft Windows systems; this includes hardware, software, applications, services and all configurations.
• Collaborate with other personnel on technical projects for the advancement of IT services and capabilities
• Provides guidance and direction to lower level staff.
• Monitor systems, servers and equipment for performance, security and stability.
• Recommends changes to improve systems and network configurations, and determines hardware or software requirements related to such changes
• Monitors systems, servers and auxiliary devices for performance and security. Determines whether adjustments need to be made and confers with technical support staff and vendors as appropriate. Identifies changes that need to be made in the future.
• Troubleshoots and identifies hardware and software problems in a timely manner; resolves routine problems, replaces defective components and researches resources to identify solutions. Refers more complex problems to appropriate staff for resolution.
• Performs data backups and disaster recovery operations. Repairs and/or recovers systems.
• Designs, configures, and tests computer hardware, networking software and operating system software.
• Assigns, modifies, and deletes user accounts and resolves security access problems; maintains integrity of the security system.
• Develops documentation for systems administration procedures.
• Provides leadership, guidance and direction to lower level staff.
• Stays informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars.
• End-user support as needed

Purchase Order Information (We will need the PO before the candidate can start on assignment)

• Has the PO already been approved? Not yet

• If so, what is the PO or Cost number (Lawson or eMarket): eMarket

• Is your PO grant or gift funded? Grant funded

• Will the PO be tied to multiple resources? No

Assignment Information

• Campus or Medical Enterprise: Campus

• USC Address where the work is being performed? 12015 Waterfront Dr. Playa Vista CA 90094

• Will this position be virtual/remote? On-site

• Job Title: Linus Systems Admin Sr.