Grill Cook - Chick-fil-A Norfolk State University

Overview:

Are you a culinary rockstar with a passion for sizzling flavors and mouthwatering grilled creations? We're looking for a  Grill Cook at Chick-Fil-A Norfolk State University to bring the heat and creativity to our kitchen team! If you're ready to shine in a fast-paced, high-energy environment where your talent is celebrated, this is the opportunity for you. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications:

• A minimum of 6 months experience as a grill cook
• Able to follow recipes and instructions, including making conversions
• Knowledge of food safety, sanitation and proper handling procedures
• Able to work flexible shifts and schedules, inclusive of breakfast shifts, weekends and some holidays
• Able to work calmly and effectively under pressure
• High energy and stamina. Able to work within a fast-paced, highly mobile, yet small space environment
• Ability to stand and walk for extended periods (up to 10–12 hours per shift), especially during meal prep and service.
• Ability to lift, carry, push, and pull up to 50 pounds (e.g., bulk food items, equipment, inventory).
• Frequent bending, stooping, reaching, and twisting during food preparation and equipment handling.
• Manual dexterity and fine motor skills for chopping, slicing, plating, and using kitchen tools and machinery.
• Ability to work in hot, humid, and fast-paced kitchen environments.
• Must be able to taste and smell food to ensure quality and consistency.
• Visual acuity to monitor food presentation, cleanliness, and safety standards.
• Ability to move freely in large kitchen spaces, storage areas, and multiple dining facilities across campus.
• Ability to communicate clearly in a noisy kitchen environment.
• May require climbing ladders or using step stools to access upper storage or equipment.

Who we are:

Norfolk State University is a historically Black university located in Norfolk, Virginia, USA. Established in 1935, it has a strong commitment to providing accessible and quality higher education to African American students. Norfolk State offers a wide range of undergraduate and graduate programs, focusing on academic excellence, research, and preparing students for leadership roles in their communities and beyond.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. 

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.