Biomedical Field Technician I

Job Description

Job Description: Biomedical Field Technician I – Detroit, Michigan Quest International, Inc. | Field Services Pay: $24.00–$29.00 per hour DOE + Applicable OvertimeEmployment: Full-Time, Temp-to-HireLocation: Detroit, Michigan – Field-BasedTravel: Up to 80%, including overnight assignmentsStart Date: ASAPPosition Overview Quest International is seeking a motivated Biomedical Field Technician I to install, maintain, troubleshoot, and repair medical devices, electronic equipment, and related electro-mechanical systems at customer locations throughout the assigned Michigan service territory. This is a hands-on, field-based technical position supporting equipment manufacturers, healthcare organizations, and other customers requiring reliable equipment service and maintenance. The successful candidate will perform preventive and corrective maintenance, diagnose equipment failures, replace defective components, and verify proper equipment operation according to established manufacturer specifications and technical procedures. We are looking for someone who enjoys solving technical problems, working independently, traveling to customer locations, and developing their knowledge of specialized equipment. Previous biomedical equipment experience is preferred but not required. Candidates with relevant experience in electronics, industrial maintenance, electro-mechanical repair, automotive diagnostics, robotics, aviation maintenance, or military technical specialties are encouraged to apply. Quest International provides opportunities for equipment-specific technical training, professional development, and career advancement within its Field Service organization.Key ResponsibilitiesEquipment Installation, Maintenance & Repair Install, inspect, maintain, troubleshoot, and repair assigned medical, electronic, electrical, and electro-mechanical equipment at customer locations. Perform scheduled preventive maintenance, corrective maintenance, equipment inspections, and functional testing. Diagnose equipment malfunctions involving electrical circuits, electronic components, wiring, sensors, connectors, power supplies, motors, and mechanical assemblies. Use digital multimeters and other diagnostic instruments to identify electrical faults and isolate equipment failures. Troubleshoot equipment to the Field Replaceable Unit (FRU), module, assembly, or component level, as applicable. Identify and replace defective electronic boards, modules, wiring assemblies, sensors, cables, and other serviceable components. Read and interpret electrical schematics, wiring diagrams, technical service manuals, and manufacturer documentation. Perform equipment adjustments and applicable functional testing following maintenance or repairs. Verify equipment performance according to manufacturer specifications and established service procedures. Follow applicable safety, quality, and technical service standards. Field Service Operations & Customer Support Travel to assigned customer locations to complete scheduled and unscheduled equipment service. Evaluate technical problems, identify appropriate repair actions, and complete assigned service activities. Work independently while coordinating with Quest's technical support and field-service leadership when assistance is needed. Communicate professionally with customers regarding equipment problems, repair progress, service findings, and completed work. Manage assigned service activities while maintaining accurate documentation and professional communication. Escalate technical problems requiring additional assistance, specialized repair procedures, or replacement parts. Maintain a professional appearance and represent Quest International appropriately at customer locations. Support customer satisfaction through reliable service, technical accuracy, and timely communication. Service Documentation, Quality & Compliance Maintain accurate electronic service reports, work orders, equipment maintenance records, and repair documentation. Document diagnostic findings, corrective actions, replacement parts, and functional testing results. Use company-approved service management systems, technical documentation, and diagnostic resources. Maintain accountability for assigned tools, diagnostic equipment, replacement parts, and company-provided assets. Accurately record parts usage and follow inventory control procedures. Follow company policies, customer-site safety requirements, and manufacturer service instructions. Complete required technical training and equipment-specific service instruction. Work toward established service performance standards, including repair quality, equipment reliability, documentation accuracy, and customer satisfaction. Required QualificationsEducation & Technical Experience High school diploma or equivalent. Minimum of 1 year of relevant hands-on technical, equipment-repair, maintenance, or field-service experience. Experience troubleshooting or repairing electrical, electronic, mechanical, or electro-mechanical equipment. Hands-on experience using a digital multimeter or comparable diagnostic equipment. Basic knowledge of electrical circuits, wiring, electronic components, connectors, and mechanical systems. Ability to identify equipment malfunctions, conduct basic diagnostic testing, and replace defective components. Ability to read and follow service manuals, wiring diagrams, schematics, and technical instructions. Experience performing equipment inspections, preventive maintenance, corrective maintenance, or technical repairs. Basic computer proficiency, including Microsoft Windows and electronic documentation systems. Professional Qualifications Strong troubleshooting, analytical thinking, and problem-solving abilities. Ability to work independently at customer locations with appropriate technical support when necessary. Effective written and verbal communication skills. Professional customer-service skills. Ability to manage assigned service activities and changing priorities. Strong attention to detail and accurate technical documentation. Willingness to learn new equipment technologies and complete required technical training. Travel & Transportation Requirements This is a field-based position involving regular travel rather than a traditional office-based or work-from-home assignment. Must reside within the assigned Michigan service territory or have confirmed relocation arrangements before employment. Must possess a valid driver's license and acceptable driving record. Must have a reliable personal vehicle and appropriate automobile insurance for work-related transportation. Must be willing and available to travel up to 80% of the time, including overnight assignments. Must be comfortable traveling to hospitals, healthcare facilities, and other assigned customer locations. Must be available for automobile or commercial airline travel when required. Must be able to accommodate changing customer schedules, overtime assignments, and service priorities. Rental vehicles, when applicable, are subject to Quest International's travel authorization and approval policies.Preferred Qualifications The following experience is beneficial but not required: Biomedical Equipment Technician (BMET) or medical equipment maintenance experience. Experience installing, maintaining, troubleshooting, or repairing medical devices and healthcare equipment. Experience supporting Original Equipment Manufacturer (OEM) products. Experience repairing electronics, electro-mechanical assemblies, sensors, circuit boards, power supplies, or related components. Experience with electrical diagnostics, industrial maintenance, automation, robotics, or mechatronics. Experience with automotive electrical diagnostics or electronic control systems. Experience maintaining aviation or military electronic equipment. Familiarity with equipment calibration, preventive maintenance procedures, and functional testing. Associate degree or technical certification in Biomedical Equipment Technology, Electronics, Electrical Technology, Mechatronics, or a related discipline. Military technical training involving electronics, communications equipment, electrical systems, or equipment maintenance. Previous customer-facing field-service experience. Field Service Career Progression Quest International supports career development through practical experience, equipment-specific training, and opportunities to assume additional technical responsibilities.FSE I – Developing Field Service Technician NOW HIRING – DETROIT, MICHIGAN Pay Range: $24.00–$29.00 per hour DOE Typically requires 1 or more years of relevant technical experience. Performs equipment inspections, preventive maintenance, and corrective repairs. Demonstrates foundational electrical and electro-mechanical troubleshooting skills. Uses multimeters, diagnostic instruments, and technical service documentation. Develops proficiency in equipment diagnosis, repair procedures, and customer-site service. Builds the technical skills needed to complete increasingly complex assignments independently. FSE II – Experienced Field Service Engineer Career Level: Experienced Technical Professional Typically requires 3 or more years of relevant technical or field-service experience. Independently diagnoses and repairs electronic, medical, and electro-mechanical equipment. Demonstrates proficiency with multimeters, diagnostic tools, schematics, and manufacturer documentation. Troubleshoots moderately complex equipment failures. Performs component-level or FRU-level diagnosis, corrective maintenance, and functional testing. Independently manages customer-site assignments with limited technical supervision. FSE III – Senior Field Service Engineer Career Level: Advanced Technical Specialist Typically requires 5 or more years of advanced technical or field-service experience. Independently diagnoses and resolves complex equipment failures. Performs advanced troubleshooting and root-cause analysis. Handles escalated technical problems and difficult customer-site repairs. Provides troubleshooting assistance and technical guidance to other field-service personnel. Supports technical training, mentoring, and service-quality improvements. Career Progression Notice: This opening is specifically for Biomedical Field Technician I. FSE II and FSE III are included for career-development information and do not represent additional openings or guaranteed promotions. Advancement depends on technical qualifications, demonstrated performance, available positions, and business needs.Compensation Hourly Pay Range: $24.00–$29.00 DOE + Applicable Overtime DOE means "Depending on Experience." Starting compensation is determined by factors including: Relevant hands-on technical and equipment-repair experience. Demonstrated troubleshooting and diagnostic capabilities. Experience servicing medical, electronic, electrical, or electro-mechanical equipment. Ability to independently identify and resolve equipment failures.