OSGP Senior Clinical Coordinator, Department of Oral & Maxillofacial Surgery

 CategoryBoston University Medical Campus --> Administrative/Support/ClericalJob LocationBoston, MA, United StatesTracking Code26500482190901Posted Date9/3/2026Salary GradeGrade 46Expected Hiring Range Minimum$23.13Expected Hiring Range Maximum$36.97The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.Position TypeFull-Time/RegularPatient Services:Scheduling appointments, follow-up appointments, and surgery per departmental protocol Verifying patient eligibility and benefits with patient's insurance companyObtaining appropriate HMO primary care physician referralsRegistering patients in EPIC at the time of the appointmentAdministrative: Interacting with students and residents concerning patient care and meetingsAnswering and transferring telephone callsScreening phone calls: taking detailed messages or sending to voicemailConfirming and delivering facsimilesPulling patients' charts for daily schedulePreparing clinicians' daily schedulePrinting dictationFiling patient information/chartsMaintaining patient records in a neat and orderly fashionRecording and tracking archival patient records in databaseCreating and/or verifying a record for the patient fileContacting doctor's offices to gather patient information and referralsDiscussing and collecting feesWriting receipts of patient payment and third party paymentsPosting accurate visit chargesDemonstrating knowledge of medical and dental insurance policiesEscorting patients to seating in clinic exam rooms as necessaryProblem-solving and multi-tasking to handle multiple patient needs simultaneouslyChecking availability of assistants for procedures; requests for special equipment arranged; preventing overbooking of appointments; ensuring that all financial considerations are arranged prior to appointment;Required SkillsStrong organizational and planning skills requiredPrevious healthcare experience desiredWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.