Practice Manager

Upperline Health is the nation’s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients’ care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long‑term health needs. We put patients at the center of value-based care. About the Practice Manager Role Practice Managers are important leaders at Upperline Health. PMs manage the largest and busiest clinics in our markets and are directly responsible for operational excellence, provider relationships, and business success in their location. This is a fast‑paced role with demands from multiple stakeholders including central teams, providers, and clinic roles. The PM will work collaboratively with Regional Managers, Regional Directors, Regional Vice Presidents, Clinic Leads and providers to solve various operational issues and implement organizational initiatives. We are looking for a new PM to support offices in our West Atlanta region, including Cartersville, Acworth, Powder Springs, Dallas, Douglasville, and Kennestone. What You’ll Do Lead the execution of in‑clinic operational initiatives across 7 offices, including collaboration between clinics/doctors and central leadership, regional leadership, and the broader care team. Own clinic P&L, including responsibility for KPIs for both the fee‑for‑service and value‑based care business such as visits, charges, patient enrollment, patient engagement, admits per thousand, and staffing and supplies ordering. Build effective teams through partnership with providers and clinic staff. Recruit and hire non‑provider clinical roles; manage performance and employee/doctor experience to minimize turnover. Ensure daily clinic coverage and appropriate staffing. Monitor clinic referral conversion, physician schedule templates, and adherence to scheduling cadence for high‑risk patients. Respond quickly to providers, clinic staff, and other care team members to solve operational problems. Lead outreach efforts in local markets, develop relationships with PCPs and other referring providers, and generate referrals for the clinic. Maintain a strong, positive culture and build trust and respect within the clinic environment. Make timely and high‑quality decisions. Provide regular data reporting to operational leadership. Desired Attributes Connection: build trust, influence, and motivate people at all levels; appreciate diverse perspectives. Accountability: take responsibility and strive to drive financial, operational, and cultural best practices; thrive in a fast‑paced environment. Service: roll up sleeves, tackle challenges with a positive attitude, compassion and dedication. Resilience: demonstrate courage, adaptability, perseverance; translate high‑level goals into actionable plans. Excellence: set a high bar; continuously learn, innovate, and improve. Direct management experience over a clinic team. Healthcare management experience is preferred. Proven experience leading and influencing a diverse group of stakeholders. Demonstrated success leading initiatives, establishing and achieving goals, and motivating a team. Excellent written and oral communication skills. Excellent computer skills and strong knowledge of medical terminology. Prior experience with an EMR – athenahealth EMR is a plus. Physical Demands and Working Conditions Day‑to‑day work includes desk computer work and interaction with patients, facility staff, and physicians. The work environment is characteristic of a health care facility with air‑temperature control and moderate noise level. Benefits Comprehensive benefit options include medical, dental, and vision, 401(k) (matching), PTO, and parental leave. Compensation Compensation is commensurate with similar positions in the region and based on prior training and experience. Job Type Full‑time Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Upperline Health