Staff Software Engineer

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.Staff Software EngineerReports To: Software Engineering ManagerRole Summary:The Staff Software Engineer is a senior individual contributor and technical leader responsible for driving software design, engineering quality, architecture and technical execution across Embrace's core platforms and engineering teams.This role works closely with the Software Engineering Manager and engineering teams across Policy Administration, Claims, customer-facing web applications, mobile applications, integrations and shared technology platforms. The Staff Engineer operates across team and product boundaries, helping ensure solutions are scalable, maintainable, secure, resilient and aligned with broader technology standards.This is a highly hands-on engineering role. The Staff Engineer is expected to actively design and build software, review code and technical designs, solve complex production and architectural problems, mentor engineers and help establish reusable engineering patterns across the organization.The role does not have primary people-management responsibility. Leadership is exercised through technical expertise, mentorship, influence, execution ownership.Key Responsibilities:Technical Leadership & ArchitectureProvide technical leadership across multiple engineering teams and product verticalsLead solution design and contribute to architectural decisions for new development, integrations, modernization efforts and platform improvementsPartner with the Software Engineering Manager to establish and evolve technical direction and engineering standardsEvaluate technical tradeoffs and recommend pragmatic solutions that balance scalability, maintainability, security, reliability and delivery speedEnsure new solutions are designed for reuse and scale rather than creating unnecessary partner-, product-, or team-specific implementationsIdentify opportunities to simplify architecture, eliminate duplication and create common services, frameworks, APIs and engineering patternsHands-On Software EngineeringRemain actively involved in software development and contribute code to complex, high-impact, or cross-platform initiativesDevelop and support solutions using the Microsoft technology stack, including .NET/C#, Azure, APIs, web applications and supporting data platformsProvide hands-on technical support across customer-facing applications, policy and claims platforms, integrations and mobile applicationsDevelop prototypes and reference implementations to validate architectural approaches and establish patterns for other engineersTroubleshoot complex application, integration, performance and production issuesCode Quality & Engineering StandardsPerform code reviews and design reviews with an emphasis on maintainability, scalability, testability, performance and securityEstablish and promote engineering practices for:Software design and coding standardsAPI and integration patternsAutomated testingObservability and application monitoringError handling and resiliencySecure developmentCloud-native application designSource control and branching practicesHelp ensure engineering standards are consistently applied across internal and partner development teamsIdentify technical debt and work with engineering leadership and Product to prioritize remediationCloud, DevOps & ReliabilityHelp design and improve solutions running within Microsoft AzurePartner with DevOps and engineering teams to improve CI/CD pipelines, deployment automation, release quality and environment consistencyPromote reliable deployment strategies and engineering practices that reduce production riskSupport observability through effective logging, metrics, tracing, alerting and application performance monitoringParticipate in technical investigation and resolution of critical production incidentsIdentify systemic causes of incidents and drive engineering improvements that prevent recurrenceCross-Team Technical LeadershipWork across engineering verticals rather than being limited to a single application or Scrum teamServe as a technical escalation point for complex engineering problemsHelp teams resolve architectural or implementation blockers while enabling engineers to own their solutionsFacilitate technical collaboration across Engineering, Product, QA, DevOps, Architecture, Security and OperationsHelp ensure technical decisions made within individual teams remain aligned with enterprise technology directionSupport technical discovery and provide engineering input during planning and solution developmentMentoring & Engineering CapabilityMentor software engineers and senior engineers through code reviews, design discussions, pairing and technical coachingHelp engineers improve system design, coding, troubleshooting, cloud and software-development skillsPromote knowledge sharing and reduce dependency on individual subject-matter expertsSupport cross-training across applications and engineering verticalsLead by example through strong technical judgment, accountability, collaboration and engineering disciplineModernization & Technical DebtIdentify areas of legacy architecture and software that create reliability, scalability, performance, or delivery constraintsHelp define modernization and refactoring strategies that can be executed incrementally while maintaining platform stabilityDrive improvements to existing APIs, integrations, applications and shared servicesAdvocate for sustainable engineering solutions while balancing immediate business delivery needsAgile Delivery & Business PartnershipParticipate in sprint planning, backlog refinement, technical discovery and delivery activities using Azure DevOpsPartner with Product Owners and business stakeholders to translate requirements into technically sound solutionsProvide technical estimates, identify dependencies and communicate implementation risks and tradeoffsHelp ensure work entering development is technically understood and appropriately designedSupport the Software Engineering Manager in maintaining strong engineering execution across teamsQualificationsBachelor's degree in Computer Science, Software Engineering, or equivalent professional experienceSignificant professional software engineering experience with demonstrated progression into senior technical leadership responsibilitiesStrong hands-on experience with .NET / C# application developmentStrong experience developing cloud-based solutions using Microsoft AzureExperience designing and developing APIs, integrations, distributed applications and enterprise software systemsStrong understanding of software architecture, object-oriented design, design patterns and modern engineering practicesExperience with Azure DevOps, CI/CD pipelines, automated testing and modern deployment practicesStrong experience with SQL Server, relational data modeling and application performanceExperience troubleshooting complex production applications and distributed systemsDemonstrated ability to influence technical direction across multiple teams without relying on direct reporting authorityStrong written and verbal communication skills with the ability to explain complex technical concepts to both technical and non-technical audiencesPreferred ExperienceExperience with policy administration, claims, insurance, financial services, or other regulated enterprise platformsExperience modernizing legacy .NET applications and architecturesExperience with Microsoft Dynamics and enterprise integrationsExperience with modern front-end frameworks and web application architectureExperience supporting or developing native iOS and/or Android applicationsExperience designing reusable APIs and integration platforms for multiple consumers or business partnersExperience with application performance monitoring, observability, reliability engineering and production supportExperience working with distributed or offshore engineering teamsSuccess in This RoleA successful Staff Software Engineer will:Raise the technical capability of engineers around themImprove consistency in architecture and engineering practices across teamsReduce unnecessary duplication and one-off technical solutionsIncrease platform scalability, reliability, maintainability and delivery qualityHelp engineering teams solve complex problems without becoming a bottleneckRemain meaningfully hands-on while influencing technology beyond a single application or teamBecome a trusted technical partner to the Software Engineering Manager and broader Technology organizationCompensation:New York Base pay range: $149,880 – $187,349 per year. This is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is eligible for an annual bonus. Base pay is one part of a total rewards package that includes the benefits listed below.All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:Comprehensive full medical, dental and vision InsuranceBasic Life Insurance at no cost to the employeeCompany paid short-term and long-term disability12 weeks of 100% paid Parental LeaveHealth Savings Account (HSA)Flexible Spending Accounts (FSA)Retirement savings planPersonal Paid Time OffPaid holidays and company-wide Wellness Day offPaid time off to volunteer at nonprofit organizationsPet friendly office environmentCommuter BenefitsGroup Pet InsuranceOn the job training and skills developmentEmployee Assistance Program (EAP)Interview Technology Notice:Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.By continuing with the interview, you consent to this use.Text Messaging Notice:If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.You may opt out of text communications at any time by replying “STOP.” #J-18808-Ljbffr Independence Pet Group