Station Manager
Travel Placement Service
Station ManagerLeading International Airline is seeking a Station Manager at Miami International Airport to lead and oversee all ground handling operations, ensuring excellence in service delivery, safety, and compliance with SLAs and regulatory standards. This pivotal role involves managing third-party providers, representing the airline to local authorities, supporting passengers during disruptions, and driving team performance for optimal customer satisfaction.Key Responsibilities:Supervise all aspects of ground handling and passenger serviceMonitor operational performance and safety complianceCoordinate with OCC, HUB, and local authoritiesEnsure baggage handling SLA compliance and manage incident reportingLead and coach the station team to meet quality and efficiency goalsRequirements:Bachelor's degree in Airport Operations, Tourism, or related fieldMinimum 5 years' experience in airline or handling roles (Duty Officer, Supervisor, etc.)Strong leadership, operational, and customer service skillsProficient in airport safety regulations and load controlFluent in English (spoken and written)Join us and be part of a leading airline committed to excellence and continuous improvement.
Vacancy posted 1 day ago
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