Customer Service Associate I

Overview Customer Service Associate I at Dollar Tree Stores. We’re seeking a customer service-focused individual to join our team and deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations Manage sales transactions while working the assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked and recover merchandise Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and ensuring all areas are neat and presentable Other duties as assigned Qualifications High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more Job Details Employment type: Full-time Seniority level: Entry level Job function: Other Industry: Retail Location: 3601 Newton St, Jasper, Indiana 47546 Equal Employment Opportunity We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and to making employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification is not a contract of employment, may be amended to meet evolving business needs, and employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr Dollar Tree Stores