Resident Manager - Apartment Included

Job Description

Job Description

We’re currently looking for a full-time Property Manager to oversee a 122-units across three apartment buildings located in Pasadena/Arcadia, CA. This is a live-onsite role and includes a 3-bedroom, 2-bathroom unit as part of the compensation.

We’re looking for someone with strong leadership skills, high energy, assertiveness and the confidence to enforce rules consistently and professionally. If you’re someone who can handle difficult conversations, stay calm under pressure, and know how to turn a property around, we’d love to hear from you.

General Duties

• Serve as the primary contact for residents regarding rent, maintenance questions, and other concerns. Maintain ongoing communication with tenants through updates on property policies, announcements, and events. Address tenant inquiries promptly to ensure satisfaction and resolution.

• Assist with leasing by conducting tours, processing applications, explaining lease terms and completing rent comparables.

• Support marketing efforts by notifying relevant departments of vacancies and assisting with property advertisements.

• Oversee and coordinate move-ins and move-out walkthroughs, including conducting inspections and tracking unit turnover progress.

• Handle property inspections, including semi-annual, building, and regulatory inspections, ensuring compliance and adherence to standards.

• Conduct regular property inspections to ensure cleanliness, safety, and maintenance.

• Coordinate repairs by scheduling and approving work orders, communicating with vendors, and overseeing technician tasks.

• Ensure security measures, such as functional locks, proper lighting, and emergency protocols, are in place.

• Oversee rent collection, issue reminders for late payments, and handle delinquency by posting notices such as Pay or Quit and Rent Increase Notices.

• Maintain accurate records of tenant accounts, lease agreements, and maintenance logs.

• Generate reports on property operations, including vacancies, unit turns, delinquency, and work order analytics.

• Ensure regulatory compliance by posting and managing notices, such as 24-hour Notice to Enter and Water Shut-off Notices and assisting with eviction processes.

• Maintain regular communication with the corporate office, accounting, and marketing to ensure seamless operations.

• Foster a positive tenant community by organizing events, creating newsletters, and promoting engagement.

• Enforce community rules and mediate conflicts to maintain a respectful and welcoming environment.

Preferred Qualifications

• 2-4 years’ experience as a property manager with experience managing multi-family

properties.

• Proven experience in property management or a related field is preferred.

• Strong knowledge of office procedures and phone etiquette for effective communication with tenants, office staff, and vendors.

• Excellent conflict management skills with the ability to handle difficult situations calmly and professionally.

• Proficient in using property management software, Yardi Voyager and Rent Café.

• Strong computer skills (MS Suite office of programs including Outlook, Word, and Excel)

• Strong organizational skills with attention to detail in maintaining tenant files and records.

• A proactive approach to problem-solving and a commitment to enhancing tenant satisfaction.

Travel Requirement:

This position requires regular on-site presence at multiple properties. The Property Manager must be able to travel between locations as needed. Reliable transportation is required, and employees using a personal vehicle for business purposes must maintain current automobile insurance as required by California law.

Compensation & Benefits:

• Pay: $21-$24 per hour, depending on experience.

• Full-time; 40 hours per week

• Onsite three-bedroom + two-bathroom apartment (Market Value of $2,550 per month)

• Comprehensive medical insurance plans.

• Affordable dental and vision insurance.

• 10 paid holidays.

• 6 paid sick days per year.

• Paid vacation.

• 401(k) matching after one year.

• Life insurance.

• Phone & Utilities Reimbursement.

Working Conditions:

The Onsite Property Manager will work primarily indoors and outdoors and will be exposed to various weather conditions. The position may require working on weekends and holidays and may involve on-call duties.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to demonstrate the ability to exert up to 20 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or move objects.

We are an EEOC employer and do not discriminate based on race, religion, gender, ethnicity, national origin, age, disability, marital or veteran status, or any other legally protected status.

Anchor Pacifica Management Co. has the sole discretion to revise this job description at any time.

Anchor Pacifica Management Co. is a respected property management company known for delivering quality service across both residential and commercial properties.

Company Description

Anchor Pacifica Management Co. is a respected property management company known for delivering quality service across both residential and commercial properties.