Scrum Master II

Are you ready to join a growing team?

We're seeking an experienced Scrum Master II to lead multiple cross-functional Agile teams in delivering high-quality technology solutions. This role serves as a servant leader, Agile coach, and mentor, driving continuous improvement while helping teams embrace Scrum, Kanban, and Lean Agile practices.

The ideal candidate is passionate about Agile transformation, coaching high-performing teams, and removing impediments to successful delivery.

Location: Buffalo, NY

Duration: 12 months

Primary Responsibilities

• Lead and coach multiple Agile teams using Scrum, Kanban, and Extreme Programming (XP) methodologies.

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.

• Foster a culture of collaboration, transparency, continuous improvement, and team self-organization.

• Coach teams on Agile best practices, including user stories, story mapping, TDD, ATDD, continuous integration, and information radiators.

• Remove organizational impediments and coordinate with stakeholders to ensure successful sprint execution.

• Mentor junior Scrum Masters and contribute to enterprise Agile maturity initiatives.

• Collaborate with Agile leaders to improve organizational Agile practices and delivery effectiveness.

• Promote adherence to organizational risk management, governance, and compliance standards.

• Support an inclusive, collaborative work environment focused on continuous learning and improvement.

Scope of Responsibilities

• Provide servant leadership across multiple Agile teams.

• Drive enterprise Agile adoption and continuous process improvement.

• Apply systems thinking, coaching, and data-driven decision-making to optimize team performance.

• Build strong relationships with business and technology stakeholders while facilitating effective collaboration.

Supervisory/Managerial Responsibilities

• No direct supervisory responsibility.

• Leads teams through influence, coaching, accountability, and servant leadership.

• Provides guidance and mentorship to less experienced Scrum Masters.

Education and Experience Required

• Bachelor's degree and a minimum of four (4) years of experience working on Agile teams, including at least two (2) years as a Scrum Master.

• In lieu of a degree, eight (8) years of combined education and/or professional experience, including four (4) years on Agile teams and two (2) years as a Scrum Master.

• Experience with Enterprise Change Management and Agile Scaling.

• Strong knowledge of Systems Thinking and Data Analytics.

• Advanced Emotional Intelligence and coaching skills.

• Experience facilitating Agile ceremonies and coaching cross-functional teams.

• Excellent communication, facilitation, conflict resolution, and stakeholder management skills.

Education and Experience Preferred

• Experience in two or more technology disciplines such as project management, business analysis, software development, testing, user experience, or deployment.

• Knowledge of Agile and Lean principles.

• Experience supporting digital product delivery and Agile transformations.

• Understanding of Design Thinking methodologies.

• Proven ability to lead through influence and coach high-performing teams.

• Scrum Master certification (CSM, PSM, or equivalent) preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.