Host / Marketing Assistant

Job Description

Job Description

At Heyday, we believe every day should be your Heyday. We happen to start with skin.

Heyday Houston is looking for a Host/Marketing Assistant to join our team. This is a hybrid, client-facing role that combines the day-to-day responsibilities of a Heyday Host with hands-on experience supporting our local marketing efforts.

This position is ideal for a current marketing student or someone early in their marketing career who wants real-world experience in social media, content creation, influencer marketing, events, partnerships, and local brand marketing.

Reports to: Lead Front of House and Marketing Coordinator.

What You'll Do

Host + Client Experience

• Create a warm, welcoming, and seamless experience for every client.
• Manage client check-in, checkout, scheduling, rebooking, and retail transactions.
• Answer client calls, texts, and questions.
• Educate clients on Heyday services, memberships, enhancements, products and current promotions. 
• Make thoughtful product and membership recommendations based on client needs.
• Support Skin Therapists and the front-of-house team throughout the client journey.
• Maintain an organized, clean, and client-ready shop environment. 
• Assist with product restocking, retail, organization and other daily shop responsibilities.
• Help maintain Heyday's overall aesthetic, atmosphere, and service standards. 

Marketing Support

• Assist the Marketing Coordinator with executing local marketing campaigns and initiatives
• Capture photos and short-form video of services, products, team members, events and everyday shop activity
• Assist with creating content for Instagram, social media, promotions and other digital platforms
• Identify organic content opportunities happening within the shops
• Help Coordinate and prepare for influencer appointments and collaborations
• Assist with local events, pop-ups, client events, and community activations
• Support event setup, guest engagement, content capture and breakdown
• Reserach potential Houston businesses, creators, events and partnership opportunities
• Assist with creating and updating flyers, signage, promotional materials and other marketing collateral
• Help organize photo, video, event and marketing assets
• Stay aware of relevant social media trends, local events, and community opportunities.
• Complete assigned marketing projects and communicate progress, opportunities, and roadblocks. 

Who We're Looking For

• Creative, organized, and proactive
• Strong customer service and communication skills
• Interested in marketing, social media, branding, beauty skincare, or wellness
• Comfortable taking photos and capturing short-form, video content
• Familiar with Instagram, Canva, and current social media trends
• Strong attention to detail and baility to follow projects thorugh completion
• Able to balance multiple responsibilities in a fast-paced environment
• Comfottable taking initiative while also working within established direction and priorities
• Professional, dependable, and comfortable interacting with clients, team members, influencers, and community partners
• Flexible to work a non-traditional retail schedule, including weekends and occassional scheduled events

Currently pursuing a degree in Marketing, Communications, Advertising, Public Relations, or a related field is a plus, but not required.

Previous experience in hospitality, retail, beauty, social media, content creation, or marketing is also a plus.

What You'll Gain

This role provides hands-on experience across several areas of marketing, including:

• Social Media and Content Creation
• Influencer marketing
• Event marketing
• Local Partnerships and Community Outreach
• Brand Execution
• Retail and Client Marketing
• Customer Experience
• Marketing Campaign Execution

You'll work directly alongside our Marketing Coordinator while learning how local marketing initiatives move from idea to execution, while also gaining experience in the day-to-day operations of the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise.