Service Center Manager - Eurofins Environment Testing Southeast - Charlotte, NC

Job Description Eurofins Environment Testing is seeking a dynamic manager with supervisory experience who enjoys networking within the environmental industry. The Service Center Manager will act as a liaison between the laboratory and the local client base, maintain the service center facility, manage staff, and work with the Sales Department to develop and grow the area client base. Essential Duties and Responsibilities Primary point of client contact for the service center, address any client issues or questions Maintain the facility and uphold company EH&S policies Manage personnel and schedule courier/field sampler pick-ups and deliveries, as needed Business development – manage projects and assist Account Executives with meeting sales initiatives Order supplies, track revenue, monitor costs and reduce inefficiencies at the service center Maintain knowledge of method requirements, holding times and project requirements Networking – attend industry events, conferences and trade shows; monitor local market trends, capitalize on opportunities to bring in new business, visit clients; be aware of local competition and pricing Other duties as assigned Qualifications Basic Minimum Qualifications (BMQ): Education: BS/BA in Chemistry/Sciences (Business Management, Marketing, or equivalent experience may substitute for degree, which is preferred but not required) Experience: Minimum 3 years client-relationship or customer-service experience; 1–2 years bench-level chemistry experience preferred; supervisory experience preferred. Supervisory Responsibility: May supervise service center staff. Ability and/or Skills: Knowledge of business principles, client markets, marketing; strong management, communication and conflict-resolution skills; strong client service skills; knowledge of environmental methodology; ability to multi-task and adapt to changing priorities; public speaking and networking skills. Requirements Authorization to work in the United States indefinitely without restriction or sponsorship. Professional working proficiency in English, including the ability to read, write and speak in English. Location Position is full-time, Monday–Friday 8:00 am – 5:00 pm. Candidates currently living within a commutable distance of Charlotte, NC are encouraged to apply. Compensation Pay range: $58,000 – $65,000 per year. Benefits Eurofins offers comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, dental and vision options. Benefits vary based on full-time or part-time status. EEO Statement We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applicants based on gender identity, race, nationality, age, religion, sexual orientation, disability, and other protected characteristics. Eurofins Environment Testing (USA) is a Disabled and Veteran Equal Employment Opportunity employer. #J-18808-Ljbffr Eurofins Environment Testing (USA)