Operations & Logistics Manager (US)

Role Overview The Operations & Logistics Manager owns the physical supply chain behind Goodera’s US events – from sourcing and assembling custom kits to warehousing, quality control, shipping, and returns. This hands‑on operational role is based in Dallas and includes managing local procurement, coordinating with a Dallas warehouse and an India logistics team, building and negotiating with a US vendor base, and traveling to large events to oversee setup and delivery. The role is the ultimate owner of inventory accuracy, kit quality, and end‑to‑end logistics that ensure materials arrive complete, on time, and to standard. What You’ll Do Procurement, Kitting & Custom Prints Manage local procurement, assemble custom kits, and perform quality control (QC) before client dispatch. Handle packing and shipping of finished kits to clients. Manage client‑specific custom prints for volunteer events as required. Warehouse & Inventory Management Manage a local storage facility and coordinate with the Dallas warehouse. Visit the warehouse at least twice a week to ensure SOP compliance and assist with packing and QC for partially custom kits. Track all inventory and future orders, raising alerts proactively for potential out‑of‑stock items. Vendor Management Maintain and expand the US vendor base. Negotiate with vendors on Goodera’s behalf to secure quality, cost, and reliability. Logistics, QC & Training Perform QC on all inbound and outbound shipments. Train 3PL staff on kitting processes and standards. Coordinate closely with the India logistics team to align on planning and execution. Event Production & On‑site Support Support production and procurement for GTM events, including marketing collaterals such as standees, prints, trade booths, and AV requirements. Travel to large events to oversee delivery and ensure optimal setup. Returns & Refurbishment Manage return shipments from event locations. Perform QC on leftover kits, replenish missing items, and update inventory records accordingly. What We’re Looking For 5‑10 years of experience in operations, logistics, supply chain, procurement, or warehouse management, ideally supporting events, fulfillment, or kitting operations. Hands‑on experience with procurement, vendor negotiation, inventory control, and quality control. Familiarity with 3PL coordination, shipping logistics, and warehouse SOPs. Strong organizational skills and exceptional attention to detail across high‑volume, time‑sensitive deliverables. Ability to operate independently, solve problems quickly, and make decisions in fast‑moving environments. Excellent communication and coordination skills, with experience working across distributed teams and time zones. Based in or willing to relocate to Dallas, with the ability to be on‑site at the warehouse multiple times per week and to travel to events across the United States. Compensation Expected total compensation ranges from USD $75,000–$85,000, depending on experience and location. #J-18808-Ljbffr Goodera