Marketing Strategy Lead

TL;DR We’re hiring a Marketing Strategy Lead to turn Listen’s market POV, customer insights, and company strategy into executive-ready stories, decks, thought leadership, and content programs.

This role sits at the intersection of marketing strategy, storytelling, and execution. You’ll work directly with our Head of Marketing and leadership team to shape how Listen explains the category, packages our point of view, and brings big ideas to market through high-quality presentations, content series, webinars, and market narratives.

This role is for someone who is structured, polished, and has high-taste. Someone who can take a messy idea, find the sharpest story, turn it into a clear deck or content program, and keep improving it based on audience engagement and business impact.

This is a senior IC role with high ownership. You’ll help build the strategy and storytelling muscle behind Listen’s marketing engine.

Min. 4–7 years in B2B SaaS marketing, product marketing, strategy, consulting, or related roles. Prior marketing experience is required. Management consulting experience or experience at a scaling startup is a plus.

Applications for this position will be accepted on an ongoing basis.

Background

Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.

Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs!

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Company highlights:

• World-Class Team : Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.

• Startup speed, Salesforce scale: Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs, with our founders still leading the company. Before the acquisition, we grew annualized revenue 15x, completed over 2 million interviews, and raised $100M led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.

• Traction : Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.

What You’ll Do

• Own strategic marketing projects

• Build executive-ready decks for leadership, webinars, events, thought leadership, customer conversations, and major marketing moments.

• Develop thought leadership programs that turn customer insights, product momentum, and market trends into strong external-facing content.

• Own and scale content series, webinars, and recurring formats that educate the market and engage our audience.

• Use performance data and audience feedback to understand what resonates and improve the next version.

Who You Are

• You are an excellent storyteller with strong strategic instincts and great taste.

• You can take ambiguous inputs, structure the thinking, and turn them into a crisp narrative, deck, or content program.

• You have prior marketing experience, ideally in B2B SaaS, AI, enterprise software, product marketing, or a high-growth startup.

• You are polished and executive-ready, with the judgment to work directly with founders, leaders, customers, and cross-functional teams.

• You like building repeatable processes and improving them over time.

• You are comfortable operating as a senior IC in an early-stage environment.

• You have the taste to know when something is too generic, too dense, too fluffy, or not yet ready.

You Might Be a Fit If

• You enjoy turning messy ideas into clear stories that help people understand why something matters.

• You’ve worked in product marketing, content strategy, marketing strategy, management consulting, or a strategy role at a high-growth startup.

• You are excited by the idea of building the strategic storytelling function at one of the fastest-growing AI companies in customer understanding.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.