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Chief Engineer - Club Wyndham Smoky Mountains

Travel + Leisure

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You Will Shine:

As Chief Engineer, you will make dream vacations by providing quality results for our guests by using your maintenance skills, customer service expertise and guaranteeing each unit and building is in perfectly working order.

How You'll Make an Impact:

Maintain the overall engineering operation of the resort.

Direct and manage the engineering department, capital projects, and vendor operations.

Demonstrate a passion and understanding of company goals and ensure your area(s) of responsibility meets all company standards by performing daily audits and inspections.

Advise and make recommendations to Resort Manager on projects pertaining to facilities, building maintenance and reserve projects.

Implement the policies and procedures necessary to adhere to all governmental requirements for hazardous harmful materials and equipment, includes management, training, managing of MSDS, disposal, and record keeping.

Work with the safety committee and other associates to assure resort safety. This includes performing specific safety training requirements and ensuring that each employee is properly trained and has a clear understanding of the hazard(s) of their responsibilities.

Identify process improvements and best practices; ensure all compliance standards are met. Demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations.

Execute strategic goals, participate/facilitate assigned committee and team projects.

Maintain positive customer and associate relationships.

Embrace and exhibit the highest level of ethics and integrity consistent with company standards.

Demonstrate an ability to motivate and communicate expectations with humility and respect.

Exercise the ability to attract the highest quality of staff through effective hiring and retain talent by engaging, coaching, development, and succession planning.

Partner with Human Resources to minimize employee relations issues and exposure to litigation with particular emphasis on harassment, discrimination and properly terminating employees with appropriate documentation.

Manage and support all financial aspects of the engineering department(s).

Review and maintain engineering department(s) financials, forecast and manage monthly engineering budget, and monthly P&L reports.

Work with regional accounting partners to ensure compliance.

Ensure the engineering department meets all Internal, Quality, and Loss Prevention Audit standards.

Build and maintain strong working knowledge of HOA relationship.

Present bids and project scope for capital projects.

Understand governing statutes and board meeting procedures.

Collaborate with Resort Manager to ensure all contracts negotiated on behalf of the HOA are presented in correct legal fashion and vetted prior to implementation.

Initiate and implement resort management strategic initiatives and programs.

How You'll Be Rewarded:

Medical, Dental, and Vision Insurance within 30 days of hire.

Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.

Generous paid time off including holiday, vacation, and sick time accruals - accrue up to 29 days annually.

Tuition Reimbursement up to $6,000 per year.

401K Retirement Savings with company match up to 6%.

Health & wellness programs including Health Coaches and incentives.

Flexible spending accounts for health and dependent care.

Various cultural diversity programs and Diversity Resource Groups (DRGs).

Wish Day - 8 hours paid for volunteering for a local organization or charity.

Numerous growth and developmental opportunities.

A role with purpose - to ensure our guests experience the vacation of their dreams!

What You'll Bring:

BA/BS degree, minimum of five years related experience.

Two or more years of supervisory or management experience.

Three or more years in mechanical fields such as HVAC, electrical, plumbing, etc.

Training requirements - Certification in HVAC, and/or Electrical, Plumbing.

CPO/CPR/OSHA Certified.

Ability to identify, problem solve, and provide alternative solutionsin a timely manner.

Strong project management skills as well as strong contractor and vendor negotiation skills.

Knowledge in: Safety use for power tools and shop tools; use of general engineering tools and equipment; experience with elevators; pool pumps and filtration systems; EPA Certification; ADA requirements; power, water and sewer distribution; reading understanding of blueprints; fire codes and fire protection.

Must be able to troubleshoot/repair routine mechanical and electrical malfunctions in systems and equipment.

Possess innate analytical ability to grasp numbers and understand their impact.

Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.

Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation.

Ability to ensure administrative functions and duties are assigned and completed according to company standards, including timekeeping, vendor contracts, and personnel action forms.

Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Destination values.

Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.

Demonstrated knowledge & application of applicable codes, laws & regulations.

Professional appearance and excellent communication skills in dealing with guests and corporate personnel.

Ability to keep sensitive information confidential.

Technical Skills: PC Skills- Microsoft Office: Word, Excel, Outlook. Key systems, Property. Power Tool operation, pumps and mechanical motors.

Physical ability to lift/carry 50 lbs. or more.

Valid driver's license.

Extensive lifting of supplies or equipment, walking, reaching, climbing, bending.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical

  • Dental

  • Vision

  • Flexible spending accounts

  • Life and accident coverage

  • Disability

  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

  • Wish day paid time to volunteer at an approved organization of your choice

  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

  • Legal and identify theft plan

  • Voluntary income protection benefits

  • Wellness program (subject to provider availability)

  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io , including the title and location of the position for which you are applying.

Vacancy posted 5 days ago
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