RECEPTIONIST (FULL TIME)

• We have an opening for a full time RECEPTIONIST position.
• Location: Moody's - 7 World Trade Center, New York, NY 10007. Note: online applications accepted only.
• Schedule : Full time; Monday through Friday, 8:00 AM to 5:00 PM. More details upon interview.
• Requirement : Previous customer service, administrative, catering/event/facilities management, and hospitality experience is required.
  • Manage all reservations and bookings for conference and event spaces, ensuring accuracy and availability.
  • Conduct daily follow-up calls ("call-arounds") to confirm meeting details and any last-minute adjustments.
  • Coordinate event menus with clients and the chef, ensuring alignment with client expectations and operational capabilities.
  • Maintain and update event information in the event management database, ensuring data accuracy and timely updates.
  • Communicate effectively with key operational departments, including Front of House (FOH), Back of House (BOH), and Audio-Visual teams, to ensure seamless event execution.
  • Oversee room setups, ensuring layouts and configurations align with the client's specifications and event details.
  • Finalize event planning details with clients and distribute comprehensive information to all relevant departments.
  • Provide business center services upon request, such as printing, copying, and office-related tasks.
  • Run end-of-day reports to track event progress and department performance.
  • Perform additional administrative duties and special projects as assigned.
• Fixed Pay Rate: $23.00 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1561768 .

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the job search in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on referral tracking. For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email View email address on click.appcast.io.

Become part of Restaurant Associates, the industrys leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to work !

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Job Summary

Summary: As a Receptionist, you will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. Responsible for establishing a welcome, warm, and professional atmosphere for all clients, recruits, customers and employees. 

Essential Duties and Responsibilities:

• Properly greets and handles visitors with a smile and maintains eye contact through the entire interaction. Addresses guests and clients by name whenever possible.
• Answers telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests.
• Handles on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc.
• Implements established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.
• Acts as a Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation, transportation, community retail, neighborhood amenities, and organizational information.
• Handles car service requests for visitors and staff members.
• Communicates requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries).
• Performs other duties as assigned.

Qualifications:  

• Two to three years of experience in a client service / reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment.

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

• The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
• The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
• The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Restaurant Associates