Environmental Senior Account Manager - Massachusetts & New Hampshire

Company Description SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance. Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. Candidates with an analytical testing sales background are strongly encouraged to apply. Own profitable growth and customer relationships for SGS Environmental Services across Maine. As an Environmental Senior Account Manager, you will develop new business, expand and retain existing accounts, and connect customers with environmental analytical services that support their project and compliance needs. Your work will support customers addressing contaminated sites, water quality, and environmental risk. You will combine consultative selling, disciplined account management, responsive service, and technical collaboration to build long-term customer relationships. We are seeking a self-directed commercial professional who can translate customer needs into qualified opportunities, coordinate effectively across technical and operational teams, and maintain accountability from initial engagement through contract handoff. This is an individual-contributor role with responsibility for building pipeline, achieving revenue targets, retaining assigned customers, and expanding SGS relationships across the territory. A day in the life of a SGS Senior Account Manager You will connect customer needs with SGS capabilities, working closely with Client Services and laboratory operations to set clear expectations and support effective handoffs from sales to service delivery. Develop and execute a territory and account plan that prioritizes new business, customer retention, account expansion, and profitable revenue growth. Build and maintain a qualified pipeline through targeted prospecting, customer engagement, industry relationships, trade shows, and technical seminars. Lead discovery conversations, assess customer requirements, and align opportunities with SGS capabilities, capacity, and service expectations. Develop customer-specific value propositions and advance qualified opportunities through proposal, negotiation, and close. Manage a portfolio of existing customers, identify expansion opportunities, and serve as the customer advocate within SGS. Partner with Client Services, laboratory operations, technical experts, and other SGS business lines to coordinate solutions and deliver effective contract handoffs. Maintain accurate account, activity, opportunity, next-step, and forecast information in the CRM and report progress against agreed performance measures. Provide market and customer insights to support commercial plans, budgets, forecasts, sales materials, and service-development priorities. Represent SGS professionally and ethically in the marketplace while continuously strengthening selling skills, industry knowledge, and environmental services expertise. Bachelor’s degree in chemistry, biology, environmental science, or a related field. At least five years of experience in technical sales, project management, customer service, or a related customer-facing role. Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities. Strong written and verbal communication skills, including the ability to collaborate effectively with customers and cross-functional teams. Self-directed work style, sound commercial judgment, and the ability to prioritize resources and manage multiple opportunities. Strong critical-thinking and quantitative skills, with the ability to assess customer requirements, solve problems, and interpret business information. Advanced English-language proficiency. Proficiency in Microsoft Word, Excel, and Outlook. At least five years of experience in the environmental industry, including environmental analytical testing or related services. This position pays $85,000 - $110,000 (dependent on experience) and is eligible for the EHS Sales commission plan. This position is not eligible for overtime pay. Immediate eligibility to participate in the Company’s 401(k) Retirement Plan. Four (4) floating holidays annually. Seven (7) paid company-observed holidays. SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.