Specialty Pharmacy Operations Technician

Job Description

Job Description

Are you passionate about helping patients get the medications they need while working in a fast-paced, collaborative environment? At Value Specialty Pharmacy/Restore RX , we’re dedicated to improving the lives of patients across the country—and we’re looking for a detail-oriented Operations Technician to join our growing team just outside of Memphis, TN.

This is more than just a job—it’s an opportunity to make a difference every day.

As an Operations Technician, you’ll play a vital role in ensuring patients receive their prescriptions safely, accurately, and on time. Your day-to-day will include:

• Processing prescriptions—gathering and verifying patient and insurance details, labeling, filling, and securing pharmacist approval.

• Partnering with insurance companies and patients to resolve coverage issues, process prior authorizations, and support seamless care.

• Preparing and organizing shipments to patients, ensuring accuracy, stability, and timely delivery.

• Managing pharmaceutical inventory—anticipating needs and ordering medications to keep up with patient demand.

• Supporting patients with refill scheduling, medication counseling policies, and answering questions with compassion and clarity.

• Tracking shipments, managing calls and emails, and keeping everything running smoothly behind the scenes.

• Ensuring compliance with all pharmacy laws, regulations, and company policies.

• Make an Impact: Every prescription you process directly supports patients in managing their health.

• Team Support: Work alongside an experienced pharmacist and a dedicated team who value collaboration.

• Growth & Learning: Contribute to team meetings, assist with training, and expand your skills in specialty pharmacy operations.

• Stable & Rewarding Environment: Enjoy a consistent schedule in a professional setting with no travel required.

• Education/Certification: Completion of a Pharmacy Technician Program with Board Certification.

• Experience: 1–3 years of experience as a Pharmacy Technician (specialty or retail pharmacy preferred).

• Knowledge: Familiarity with NDC codes, insurance formularies, and pharmacy laws/regulations.

• Skills: Strong attention to detail, organizational skills, expert customer service and phone skills, and ability to thrive in a deadline-driven environment.

• Ability to sit, stand, walk, and operate computer systems for extended periods.

• Occasionally lift up to 30 lbs.

• Must pass federal background check, child abuse clearance, and drug screen.

If you’re ready to put your pharmacy skills to work in a meaningful role that directly impacts patients’ health, we’d love to hear from you.

???? Apply today to become part of our mission-driven team!