Legal Intake & Administrative Specialist

Job Description Job Description WE HAVE AN OPENING! Chandler | Ross is seeking an Intake Specialist to join a leading personal injury law firm. Position involves handling all firm phone calls and speaking with potential clients seeking personal injury representation. Candidate will also be assigned administrative case-oriented tasks to support case managers and legal assistants. Position provides an opportunity to learn every aspect of personal injury law. We promote from within and this position has strong opportunity for transition into a Legal Assistant and Case Manager role. We are a preeminent Personal Injury law firm located in Denton County, and focus on strong client communication and representation. We are NOT a high-volume "mill" firm, simply looking for someone to answer the phone and move on. This position is meant for someone seeking a professional and rewarding career with a leading law firm. Full training is provided. No specific legal experience is required but candidate must be a team player with excellent communication, organization and office skills. There is excellent opportunity for advancement and growth for the right candidate. If you like and/or create office drama, conflict or tension, do not apply. Spanish fluency is a plus. Responsibilities: Field calls from Clients, Adjusters, Attorneys and other professionals reaching out to the firm Take prospective client phone calls and screen potential personal injury cases using our guidelines Assist Legal Assistants and Case Managers with task-based assignments Complete administrative tasks assigned by legal assistants, case managers and attorneys Receive, sort and file all incoming mail and fax communication Greet and welcome in-office appointments and visitors ​ Qualifications: Excellent Communication and Interpersonal Skills Excellent Written, Oral and Grammatical Skills Excellent Organizational Skill Previous office/professional experience (specific legal/law firm experience is not required) Familiarity with Office/Word/Excel/Adobe and Microsoft 365 Ability to operate in a fast-paced environment Desire to move up in a fast-growing, leading law firm This position is meant as an intro position to the firm, and offers strong opportunities to advance within the firm. We prefer to promote from within and this position will teach the right candidate how to successfully and efficiently open and manage all aspects of a personal injury case. The position begins as an hourly position and transitions into a salaried position within 1 year. Company Description Chandler | Ross Injury Attorneys is a personal injury law firm founded in 2019 by two local attorneys with over 40 years of combined experience in personal injury and jury trial representation. We are client-focused and narrowly tailored to provide extremely effective representation for serious injuries. We are NOT a "high-volume" firm focused simply on numbers. We focus on representation throughout DFW and North Texas. The two managing attorneys understand the success of the firm is a direct reflection of the team and strive to create a comfortable, rewarding and positive work environment. We take our work very seriously, but strive to create a more laid-back, comfortable environment not often found in other law firms. We are looking for a person who wants to join our team and grow with a leading law firm. If you like and/or create office drama, conflict or tension, do not apply. If you value a healthy work/life balance and want to become a part of a great team, contact us! Company Description Chandler | Ross Injury Attorneys is a personal injury law firm founded in 2019 by two local attorneys with over 40 years of combined experience in personal injury and jury trial representation. We are client-focused and narrowly tailored to provide extremely effective representation for serious injuries. We are NOT a "high-volume" firm focused simply on numbers. We focus on representation throughout DFW and North Texas. The two managing attorneys understand the success of the firm is a direct reflection of the team and strive to create a comfortable, rewarding and positive work environment. We take our work very seriously, but strive to create a more laid-back, comfortable environment not often found in other law firms. We are looking for a person who wants to join our team and grow with a leading law firm. If you like and/or create office drama, conflict or tension, do not apply. If you value a healthy work/life balance and want to become a part of a great team, contact us!