Senior Infrastructure Engineer, IT

About Omnidian Omnidian, Inc. is a fast‑growing Series C tech‑enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future through our passionate teams, innovative technology, and an amazing customer experience. We are a certified B Corp headquartered in Seattle and require a hybrid schedule with more face‑to‑face interactions in our Seattle office. The Job As a Sr. Infrastructure Engineer at Omnidian, you will drive core infrastructure execution and technical automation during a period of rapid global expansion. You will spend 60% of your time leading key IT infrastructure projects from technical setup to operational rollout, 20% partnering with Information Security on vulnerability remediation, and 20% providing Level 2+ technical escalation support for our asynchronous workforce across the US, Australia, and Latin America. You are an experienced, self‑directed professional who thrives on optimizing global configurations, minimizing system drift, and leveraging modern AI tools to eliminate manual overhead. What You’ll Do Project Administration & Core Ownership (60%) Lead the technical deployment and lifecycle management of core platforms (e.g., IDP, MDM, and ITAM tools) from setup to full rollout under general guidance. Act as the senior resource for the IT service desk, assisting team members with complex configurations and advanced troubleshooting. Manage and optimize SharePoint Online, ensuring site designs and permissions structures adhere to established corporate data‑governance baselines. Adapt and scale global infrastructure to accommodate rapid international expansion. Build and manage automated, zero‑touch deployment frameworks for a mixed‑OS fleet (Windows & Mac) using modern unified endpoint management tools. Security & Compliance (20%) Partner directly with the Information Security Team to remediate infrastructure vulnerabilities within SOC2 and ISO frameworks. Assist in the testing and technical maintenance of corporate Disaster Recovery (DR) and Business Continuity Plans (BCP). Establish and enforce configuration baselines for all managed workstations to eliminate configuration drift. Advanced Support & Operations (20%) Provide high‑level technical support for complex hardware, network, and cloud software issues that exceed standard service desk capabilities. Deploy and fine‑tune infrastructure monitoring tools to proactively track global system health and maintain situational awareness. Coordinate with SaaS and infrastructure vendors to resolve systemic bugs, manage API integrations, and provide deep technical administration for cloud services. Universal Methodology (Applied Across All Responsibilities) Follow ITIL frameworks for incident, request, and change management. Leverage generative AI tools to validate scripts, synthesize technical data, and author SOPs. Contribute to the team Knowledge Base, ensuring infrastructure configuration changes and workflows are documented. Who You Are Proven track record executing mid‑to‑large scale IT infrastructure projects on schedule. Analytical thinker with situational awareness of downstream impacts of configuration choices. Proactive problem solver who writes targeted scripts (PowerShell/Python) and proposes technical solutions. Clear communicator comfortable working across international time zones and collaborating with cross‑functional teams. Experience You’ll Need 4+ years in systems administration, infrastructure engineering, or advanced IT support roles within high‑growth environments. Strong proficiency in PowerShell and Python for automating user lifecycles. Experience administering cloud and endpoint management tools (e.g., Google Workspace, Azure, MDM platforms, SharePoint). Experience leveraging AI platforms (Gemini, Claude AI) for troubleshooting and documentation. ITIL 4 Foundation certification preferred; practical application of ITIL frameworks highly preferred. Success Metrics (KPIs) Complete most assigned infrastructure and engineering milestones on schedule. Execute technical tasks for critical security findings within compliance windows. Reduce manual overhead by building automated onboarding/offboarding workflows within the first six months. Logistics Role to start ASAP. No sponsorship available. Prioritize candidates who can support in‑office IT presence in Seattle. Office located in the historic Smith Tower, Pioneer Square. Work‑Life & Culture Benefits: family medical, dental, vision, disability, 401(k) administration with $1,000 match per year and paid time off. 12 weeks paid parental leave after one year; four‑week paid sabbatical after four years. Competitive total compensation includes health insurance premiums, bonuses, and long‑term stock options. Community support through company Slack channels and affinity groups such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente. Grow With Us Mentorship and investment in employee growth with opportunities for advancement. Internal transfers supported; robust career development resources. Fast‑growth culture encourages using a breadth of skills and ongoing learning. Privacy California‑based candidates, please view our California Job Candidate Privacy Policy: Diversity and Inclusion We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. We will ensure that individuals with disabilities are provided reasonable accommodation. Omnidian is an equal opportunity employer. We make employment decisions on the basis of merit and business need and hire without consideration of age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other protected class. Salary Midpoint: $120,000. The range reflects the starting base salary for this role. Annual merit increases and bonuses can bring total compensation above this initial range. We eliminate negotiation tax and provide a transparent, merit‑based offer. #J-18808-Ljbffr Omnidian