Manager

About the Role We are seeking an experienced Manager to support operations for a large-scale, high-volume hospitality and entertainment venue. This role helps drive daily operational execution, team leadership, guest experience, and operational performance across bars, entertainment programming, and shared public spaces. The Manager is a visible, hands-on leader who supports venue leadership by developing teams, maintaining operational standards, and ensuring an exceptional guest experience. This role requires comfort operating in a fast-paced, dynamic environment with multiple points of service, high guest volume, and frequent events. Key Responsibilities Operational Leadership & Execution Support day-to-day venue operations, ensuring consistent execution of standards, policies, and procedures Maintain a visible leadership presence during peak business periods and major events Coordinate effectively with bar operations, entertainment, facilities, and venue teams Uphold high standards for service, cleanliness, safety, and guest experience Monitor operational performance and communicate opportunities for improvement Assist venue leadership in maintaining operational consistency across all guest-facing areas Bar, Beverage & Service Operations Support daily execution of bar and beverage operations Coach and develop bartenders and front-of-house team members to deliver exceptional guest experiences Ensure consistency in beverage preparation, service standards, and operational procedures Assist with beverage inventory management, receiving, ordering, and cost-control initiatives Support beverage menu rollouts, promotions, and seasonal updates Maintain compliance with alcohol service policies and procedures Operational & Financial Support Support venue performance through effective labor management and scheduling Monitor productivity, overtime, and staffing levels Assist with inventory management and beverage cost-control efforts Identify opportunities to improve operational efficiency and guest satisfaction Partner with venue leadership on inventory counts, reporting, and operational performance metrics People Leadership & Culture Lead, coach, and develop hourly team members and supervisors Participate in hiring, onboarding, training, and performance management Promote a culture of accountability, teamwork, and hospitality Support the development of high-potential employees for future leadership opportunities Foster a professional, energetic, and guest-focused work environment Entertainment & Events Support operational execution for live entertainment, events, and special activations Help ensure appropriate staffing, readiness, and service execution during high-volume periods Assist with crowd flow, guest experience, and operational adjustments as business demands change Partner with venue leadership and event teams to support successful event execution Facilities, Vendors & Compliance Maintain facility standards in compliance with health, safety, and sanitation regulations Coordinate with vendors and service providers as needed to support operations Help ensure compliance with alcohol service, employment, and safety regulations Promote a safe and welcoming environment for guests and team members Experience & Qualifications 3+ years of management experience in a high-volume hospitality, entertainment, nightlife, brewery, casino, sports venue, or similar environment Experience supporting bar and beverage operations preferred Strong floor leadership and guest service skills Experience managing labor, scheduling, staffing, and operational performance Ability to lead, coach, and motivate hourly team members and supervisors Experience in entertainment venues, food halls, breweries, nightlife, casinos, sports venues, or other high-volume hospitality environments preferred Strong communication, organizational, and problem-solving skills ServSafe and alcohol service certification, or ability to obtain upon hire Ability to work nights, weekends, holidays, and event-driven schedules Ability to stand for extended periods and lift up to 50 pounds Benefits Medical, Dental, and Vision Insurance Paid Time Off 401(k) Opportunity for growth within a dynamic hospitality and entertainment organization #J-18808-Ljbffr Nbutexas