IT Administrator

45Drives Technical Service IT Administrator (USA) Location: Wilmington, NC Term: Full-Time, Permanent Anticipated Start Date: June 1st, 2026 Type: In Office Only As a Technical Service IT Administrator, you’ll support both local and remote users while helping maintain the systems and infrastructure that keep our operations running smoothly. This hands‑on role is ideal for someone who enjoys troubleshooting, learning new technologies, and working in a collaborative environment. What You’ll Be Doing Providing deskside and remote support for hardware, software, and connectivity issues Supporting desktops, laptops, peripherals, and production environment devices Assisting with Linux systems, networking, virtualization, and routine system maintenance Performing updates, patching, and basic security checks Managing user accounts, permissions, and technical documentation Assisting with deployment of new equipment and collaborating with vendors as needed Escalating complex issues with clear troubleshooting details You’re a problem‑solver who enjoys helping others, learning new technologies, and working as part of a collaborative team. You’re adaptable, detail‑oriented, and comfortable balancing support tasks across both office and production environments. What You’ll Need to Succeed Education Associate’s degree in IT, Computer Science, or related field or equivalent hands‑on experience Experience 0–2 years in IT support or technical operations Exposure to Windows and Linux environments Basic hardware and networking troubleshooting experience Skills Troubleshooting Windows systems, Linux services, and common applications Understanding networking fundamentals such as IP, DNS, and DHCP Familiarity with virtualization platforms (Proxmox preferred) and remote support tools Strong communication, documentation, and problem‑solving abilities Ability to manage multiple tasks and adapt in a fast‑paced environment Nice to Have CompTIA A+, Network+, or Google IT Support Certificate Basic scripting knowledge (Bash, PowerShell, etc.) Experience with backups, patching, or server environments A valid driver’s license and reliable transportation are preferred, as occasional travel between locations may be required. Why us? Starting annual total compensation is expected to range from $55,000 to $65,000 USD, depending on experience and qualifications. In addition, you can look forward to: Training and Growth: Leadership training and skills development opportunities, plus ongoing learning and mentorship. Comprehensive Health Care Plan: Medical, Dental, Life Insurance, and Group Insurance benefits available after 3 months full‑time. Retirement Savings Support: Access to retirement savings options and long‑term financial planning benefits. Vacation: Two weeks of vacation, increasing with tenure. Social Events: Join regular events, lunches, and celebrations as we continue growing our Wilmington team. Lifestyle of Wilmington, North Carolina: Enjoy coastal living, warm weather, and a vibrant community while building your career in technology. Ready to Join Us? If you’re excited about the opportunity to grow your IT career, support cutting‑edge systems, and make a meaningful impact within a collaborative team environment, we’d love to hear from you. #J-18808-Ljbffr