Donor Communications and Stewardship Coordinator (TNC)

Donor Communications and Stewardship Coordinator (TNC) Posted on November 01, 2019

A LITTLE ABOUT US

Founded in 1951, The Nature Conservancy is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world's toughest challenges so that nature and people can thrive together. We are tackling climate change, conserving lands, waters and oceans at unprecedented scale, providing food and water sustainably and helping make cities more sustainable. One of our core values is our commitment to diversity. Therefore, we strive for a globally diverse and culturally competent workforce. Working in 72 countries, including all 50 United States, we use a collaborative approach that engages local communities, governments, the private sector, and other partners. To learn more, visit or follow @nature_press on Twitter.

YOUR POSITION WITH TNC

The Donor Communications and Stewardship Coordinator provides critical administrative, operations and communications support for the Donor Communications and Stewardship (DCS) department and The Nature Conservancy’s Global Development Program.

ESSENTIAL FUNCTIONS

The Donor Communications and Stewardship Coordinator will be responsible for a variety of administrative tasks in support of the Donor Communications and Stewardship team, which may include booking domestic and international travel, processing expenses and scheduling complex, multi-participant meetings. This role will also provide critical operations support for the larger DCS department, helping to track deadlines and gather data for reporting on strategic priorities, producing communications and other materials, maintaining internal team resources and managing logistics and implementation for departmental meetings, retreats and special projects. The DCS Coordinator will support internal communications for the entire Global Development Division of 700+ fundraising staff and mine content for donor communications and stewardship touchpoints. They will have the opportunity to work with staff across the Conservancy and build project management skills by coordinating activities with multiple variables, setting realistic deadlines and managing timelines. They will apply established processes and practices and help identify ways to improve effectiveness and engagement. The Coordinator will communicate on behalf of their supervisor with staff in various programs, as well as with vendors, volunteers and partners. They will provide other staff with the information they need to make decisions and to solve problems. The position reports to the Program Project Manager for the Donor Communications and Stewardship department.

RESPONSIBILITIES & SCOPE

Does not supervise any staff, but may supervise volunteers, interns, or temporary staff; Perform duties under general supervision and established guidelines; Demonstrate sensitivity in handling confidential information; Financial responsibility may include working within a budget, purchasing, processing invoices, contracting with vendors, and assisting with budget tracking; Identify routine problems and utilize existing resources for resolution, referring difficult questions and problems to supervisor; Make day-to-day decisions within the scope of work assignments and prioritize work independently; Serve as a team member for assigned projects; Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain; and Work overtime as needed.

MINIMUM QUALIFICATIONS

Bachelor’s degree and 1-year experience or equivalent combination; Experience writing, editing, and proofreading; Experience organizing time and managing diverse activities to meet deadlines; and Experience working and communicating with a wide range of people.

DESIRED QUALIFICATIONS

Multi-lingual skills and multi-cultural or cross-cultural experience appreciated; Strong organizational skills and attention to detail; Experience coordinating complex projects and working on a timeline; Ability to gather and synthesize large amounts of information for communications with various audiences; Ability to analyze information for the purpose of preparing reports, coordinating efforts and solving problems; Experience, coursework, or other training in fundraising principles & practices; and Experience working with databases, including managing and tracking data.

ORGANIZATIONAL COMPETENCIES

Builds Relationships Builds productive relationships by interacting with others in ways that enhance mutual trust and commitment. Works collaboratively with stakeholders across levels, geographies, backgrounds, and cultures to improve decisions, strengthen commitment, and be more effective. Communicates Authentically Communicates proactively and in a timely manner to share information, persuade, and influence with the appropriate level of detail, tone, and opportunities for feedback. Develops Others Takes ownership to help develop others’ skills, behaviors, and mindsets to help them maximize their workplace contributions. Drives for Results Sets challenging goals and objectives based on a strong sense of purpose and high-performance standards and steadfastly pushes self and others for tangible results, while ensuring work-life balance. Leverages Difference Demonstrates commitment to harnessing the power of differences strategically; consistently sees, learns from, and takes strategic action related to difference; and demonstrates the self-awareness and behaviors to work across differences of identity and power respectfully and effectively with all stakeholder. Actively seeks to build and retain a diverse workforce and fosters an equitable inclusive workplace by drawing upon diverse perspectives. Systems Leadership Thinks and acts from a broad perspective with a long-term view and an understanding of 1) the dynamic nature of large-scale challengesand 2) the need for integrating five key practices: skillfully engaging appropriate people; providing a clear process for change; taking a holistic view of situations; focusing on a small number of strategic actions, while learning from and adapting them over time; and being aware of how one’s own thinking or patterns of behavior may be limiting change. This description is not designed to be a complete list of all duties and responsibilities required for this job. #J-18808-Ljbffr The Nature Conservancy