LOGISTICS/OFFICE SUPPORT LEAD ASP

Job-ID: 241476Category: Supply Chain/LogisticsLocation: Cleveland, TN, United StatesWorkplace: On-siteSchedule: Full timePosted: 2026-10-16Closes: 2026-10-25Position Summary: Complete all office functions including answering phones and directing calls to appropriate extensions, store credits, store billing, accounting, payroll, associate personnel files, item set-up, and other functions with a high level of confidentiality. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.QualificationsDesired Previous Job Experience: Proficient in Microsoft Office Minimum Position Qualifications: Strong interpersonal skills with a positive attitudeProven track record in building and supporting team conceptsMust be able to work independently and handle multiple tasks concurrentlyProblem solving skillsGood organizational skills as well as detail orientedExcellent oral and written communication skillsSense of urgency with an emphasis on safety when dealing with holiday volume increasesAbility to manage time and multiple projects and prioritize accordinglyGeneral understanding of Kroger divisions' and DC processesResponsibilitiesEssential Job Functions: Assist manager in directing office associates on daily work tasks, determine their regular job assignments.Communicate with internal and external associates on multiple issues that impact the business.Provide excellent customer service to stores and vendors, assisting them with their needs or directing them to the appropriate personnel to assist them.Greet on-site visitors and direct them to the appropriate area.Release daily store orders when directed; sort, color-code, and separate store bills by load to prepare for shipping.Take special orders and late additions from floral clerks; communicate these requests to the buying office and follow-up as appropriate to finalize the request.Reconcile vendor billing.Research and process store overages/shortages.Input data into multiple computer systems using multiple programs.Enter associate schedules in time keeping system, review and adjust associate work hours, finalize payroll weekly.Complete and maintain associate paperwork needed for complete personnel files.Communicate effectively with warehouse associates, management, leadership team, as well as outside vendors and store personnel on issues that impact the facility.Do accounting/reconciliation for weekly facility expenses.Work with the distribution center (DC) associates to help improve two-way communications.Process national floral item setups.Create order guides for all divisions using barcode creation program.Print and sort product labels as needed.Order and maintain inventory on office and warehouse supplies.Ship/receive supplies needed for the office or warehouse.Build team cohesiveness through on-going communication.Must be able to perform the essential functions of this position with or without reasonable accommodation.