IT Project Manager

IT Project Technicians are primarily responsible for implementing IT projects for customers through four areas of the project lifecycle - planning, execution, performance/monitoring, and project close. The IT Project Technician assists with design and initiation of new projects as needed. Qualifications Minimum three (3) years installing and administering supported Microsoft Server platforms. Minimum three (3) years virtualization experience installing and administering VMware vSphere Hypervisor and vCenter Server environments. Minimum three (3) years IP networking experience. Experience with the configuration, installation and maintenance of Layer 2/3 network switches, Routers, Wireless Access Points & Controllers, and Firewalls. Experience with Microsoft 365 services is a must. Project management and planning experience. Excellent communication skills, ability to multitask and deliver professional services independently as well as with a team. Technical writing and documentation. Do what-ever-it-takes attitude. Valid driver’s license and reliable transportation. Technical certifications are desired (VCP, VCAP, CCNA, MCSE, etc.) but not required; be ready to learn from and educate peers. Responsibilities Provides planning, implementation, and support for customer’s local and wide area networks, servers, sans, virtual environments, and cloud service providers. Meets regularly with customers, peers, and managers to assess ongoing projects. Creates technical documentation. Establishes daily priorities from project plans and schedules, coordinating project work with customers and the Manager, Proactive Services. Documents consulting activities for billing and reference purposes. Interacts effectively with customers, peers, and management. Serves as an escalation resource for Managed Services Help Desk team on assigned dates. Presents TAG Solutions in a professional manner. Maintain the confidentiality, integrity and availability of all TAG Solutions and customer information assets. #J-18808-Ljbffr