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Remote Tax Software Support Specialist

CAI

CAI is seeking a Product Support Specialist to remotely deliver Level 1 technical support for a corporate tax software product. You will handle calls, emails, and portal requests from customers and apply troubleshooting across product functionality, data, and integration issues.

You will join a dynamic team, contribute to knowledge base articles, mentor new staff, and help maintain high customer experience through timely updates and professional communication.

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Vacancy posted 16 hours ago
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