Pharmacy Associate

Job Description

Job Description

Position Summary:

At PanCare of Florida, our mission is to bring quality healthcare to underserved communities. We believe that compassionate, dedicated healthcare professionals are essential to fulfilling this promise.

Are you a dedicated and detail-oriented Pharmacy Associate looking to make a meaningful impact on patient care? PanCare of Florida is seeking a skilled and compassionate Pharmacy Associate to join our team. In this role, you will be at the forefront of ensuring the safe and effective use of medications, working closely with healthcare professionals and patients to optimize treatment outcomes. If you have a passion for patient safety, a keen eye for detail, and thrive in a fast-paced environment, we invite you to apply and become a vital part of our mission to provide exceptional healthcare services.

The Pharmacy Associate (Cashier) supports pharmacy operations by accurately processing register transactions, assisting customers, and maintaining confidentiality in compliance with HIPAA and company policies. This role provides courteous customer service, handles payments and insurance prompts, and works closely with pharmacy staff to ensure efficient workflow and positive patient experience.

Responsibilities:

• Process pharmacy registers transactions accurately, including case, credit, and insurance-related prompts
• Greet and assist patients in a courteous and professional manner
• Maintain patient confidentiality and comply with HIPAA and pharmacy policies
• Handle prescription pickups following proper identification and verification procedures
• Answer basic questions and direct patients to pharmacy staff when appropriate
• Maintain accuracy when handling payments, receipts, and returns
• Keep the pharmacy counter area clean, organized, and stocked with supplies
• Communicate effectively with pharmacists and technicians to support workflow
• Follow safety, security, and loss-prevention procedures
• Report discrepancies, issues, or concerns to pharmacy leadership
• Responsibility of overseeing the Counter Inventory.
• Other duties as assigned.

Required Skills/Abilities:

• Ability to accurately run a register
• Customer service skills
• HIPAA compliance
• Attention to detail
• Teamwork
• Regular and predictable onsite attendance

Education/Experience:

• Previous experience in retail or pharmacy
• Basic math skills and comfortable with handling money
• High School Diploma or GED required.

Physical Demands:

• Standing for extended periods while assisting customers, operating the register, and supporting pharmacy operations
• Ability to multitask and work efficiently in a fast-paced environment
• Frequent walking within the pharmacy and front store areas
• Reaching, bending, and light lifting (e.g., handling merchandise, prescription bags, or supplies)
• Repetitive hand and wrist movements for scanning items, typing, and handling payments
• Clear verbal communication with customers and pharmacy staff

All requirements in this job description indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities and requirements of the position.  Employees may be required to perform other job-related assignments as requested.

Employees are also eligible to participate in our 403(b) plan with a 6% employer match and 3% base employer contribution.

Join PanCare of Florida and be part of a dedicated team that is committed to delivering high-quality healthcare to our communities. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients. If you're ready to take the next step in your career and contribute to our mission, we encourage you to apply today. Together, we can continue to improve patient outcomes and build healthier communities.

PanCare of Florida is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.